HIGHLIGHTS of QUALIFICATIONS- Process-driven leader with aptitude for analyzing potential issues and implementing solutions- Solid understanding of job commissioning process- Experience is managing relationships with internal and vendor-related stakeholders- Working with data and being motivated to uncover insights that improves operational efficiency contributing to company growth on an annual basis- Innate ability to build and maintain solid relationships with customers, clients, and colleagues to drive fluid communication- Demonstrates knowledge of leadership and management skills including driving the strategic vision of the company- Exceptional verbal and written communication skills, with exceptional attention to detailPROFESSIONAL EXPERIENCE & EDUCATIONExacta-Tech, Inc. – Livermore, CAChief Operations Officer Jan. 2013 - Present- Passionate about developing and supporting high-performing teams leading the human resource function- Enthusiastic, professional demeanor and experience in working in a client-oriented setting (internal and external)- Demonstrates success working in a fast-paced business environment- Consistent track record of systematic problem solving, process development, and organizational design and implementation- Organized and capable of working independently, part of a team- Work with Engineering, Quality Control, and our partners’ management to assess product output and vet solutions to improve stability, quality, performance, and the client experienceMANAGEMENT & LEADERSHIP- Point of Contact for client inquiries and support- Responsible for maintenance of team’s capacity plan to optimize resource allocation, utilization, and forecast- Proven ability to make effective decisions and complete initiatives with limited informationEducation: Bachelor of Arts 1998-2000San Francisco State UniversityB.A., Degree in Media & Broadcasting

- Partnered with internal leaders, manufacturing & engineering, quality control and shipping & receiving to ensure on time deliverables of products- Endure that all stakeholders are communicating and collaborating effectively- Invoice and product order process and procedure coordination