Stacey M. Email & Phone Number

Fort Lauderdale, Florida, United States

* Acts as Department Commission Agenda Memo (CAM) Coordinator and is responsible for reviewing and editing all Departmental CAMs* Acquires and disseminates information concerning work methods and procedures, organization, work controls and similar management functions.* Conducts fact-finding interviews, observes operations, consults with and explains to management recommendations made for changes in work operations and other key actions proposed.* As an assistant to an administrative superior or department head, composes correspondence and memorandums; arranges conferences; interprets administrative policies; relays instructions and policy and procedural decisions; acts for superior on routine matters; and may represent the superior at conferences and meetings, including contacts with outside agencies.

Doylestown, Pennsylvania, United States

* Worked with departmental Chief to provide justification for a title change and salary increase from Clerical Supervisor to Administrative Operations manager due to increased responsibilities that went above and beyond clerical supervision. * Lead a 13 person clerical team who supported over 60 field based probation officers in all aspects defendant management from sentencing to release back to the community. * Provided training to staff on new and improved processes to streamline and increase efficiency. * Completed yearly performance evaluations to communicate positive and constructive feedback for top performance. * Proposed a workload shift to management and successfully implemented a change in clerical focus going from one secretary per field unit to cross training and setting up centralized workspaces/ mailboxes to create a department minded focus, thus increasing efficiency and decreasing coverage issues due to illness/ vacation. * Served as part of the leadership team in reviewing and updating policy and procedures. Supported leadership when needed in scheduling interviews and reserving meeting spaces. * Completed bi-weekly payroll in Lawson for the entire department, including organizing all time off requests, paying attention to FMLA leaves. * Responsible for management and organization of all departmental personnel files, fingerprints, and back ground checks. Ran bi-yearly background checks on all employees as required by law.

Quakertown, Pa

Responsible for creating a friendly and welcoming atmosphere for a variety of clientele visiting both establishments. At times ran the restaurant as a single server, maintaining an efficient and courteous experience for upwards of 40 customers at a time. Filled in for co-workers when needed and able, including a 6 week stretch to cover a co-workers extended trip to Australia.

Pipersville, Pa

Part of a group of three issuers servicing three separate surety bond companies in a central issuing department. Responsible for preparing written legal surety bonds for all 50 states. Required to complete bonds in a timely manner with minimal mistakes. Was the lead issuer winning the quarterly bonus within 3 moths of employment. Answered telephone inquiries on a multi-line phone system from both in-house bond sellers and outside bond seekers. Had to answer questions and transcribe the needs of the clients and forward to the appropriate employee. Spent the last 6 months of employment also coordinating the purchase of office supplies, including general office supply products and commissary items.

Pipersville, Pa

Responsible to manage patient care schedule for a busy chiropractic office. Submitted insurance claims to various insurance companies for chiropractic clients. Coordinated schedules for massage therapist, chiropractor and myself. Managed weight loss program from start to finish. Attended seminars, reviewed food diaries, led workouts and performed lymphatic drain massage and body wraps on clients. Followed through with client testimonies to be included in newspaper ads I created and submitted. Created promotional materials to display and hand out at local businesses.

Williamsport, Pennsylvania, United States

Responsible for supervision of 9 Nutrition Education Advisors (NEAs) in a 3 county area. NEAs were responsible for teaching nutrition education to low income families with children, including food preparation, budgeting, food safety, and more. Managed a unit budget for all 9 NEAs and myself including mileage and expense reports. Represented Penn State at various state and local human resource organizations to either teach nutrition or explain our program to gain more locations to teach. Wrote, submitted, and received an in-house grant to develop a program geared towards food safety. Used grants funds to create educational materials, train staff, develop curriculum and materials for refrigerator safety, which won national awards for Nutrition Educators. Developed and implemented an assessment tool to measure the effectiveness of the program. Performed yearly performance reviews of NEAs highlighting strengths and giving feedback on areas of improvement.