Stacey Mueller Email and Phone Number
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I am a technically sophisticated IT leader and cross-functional project manager capable of improving customer experience and deploying complex systems. I am a highly capable and communicative relationship manager, resource allocator, and strategic planner. Moreover, I am an excellent liaison and coordinator capable of delivering on time and under budget results, aligning service with organizational goals, and fostering long-term business growth. I am also equipped with Salesforce ADM 201 And Platform App Builder Certification.
Bluefin Payment Systems
View- Website:
- bluefin.com
- Employees:
- 178
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Bluefin Payment SystemsCumming, Ga, Us
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Senior Salesforce AdministratorBluefin Payment Systems Apr 2023 - PresentAtlanta, Ga, Us
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Salesforce AdministratorBluefin Payment Systems Jan 2020 - Apr 2023Atlanta, Ga, UsMember of a team involved in migrating an old Salesforce org and 100+ users to a new org, in order to redesign business processes and move away from outmoded ERP system. My duties include:- Documenting Salesforce Lightning features and business processes.- Creating a training plan and performing live training to internal users.- Creating apps using automation, approval processes. - Assisting the Marketing team in rolling out Pardot along with campaigns, list emails, surveys, and general marketing automation functions. - Identifying and eliminating thousands of duplicate contacts, leads, and accounts and enforcing new duplication rules.- Analyzing workflow rules, email notifications, and processes to identify relevance and usefulness in old and new orgs.- Evaluating apps on App Exchange, testing installation in sandbox, and deploying in production org while ensuring affected end users are engaged and trained throughout the process.- Interviewing end users to understand role in business processes and how goals are achieved within Salesforce, with regards to roles, profiles, and sharing rules.- Manage cases, research problems, and implement solutions for users.- Determine usefulness of broken buttons, actions, or other features and fix or eliminate based on user feedback.- Evaluate fields and record type usage and use analysis to redesign and simplify numerous page layouts and Lightning pages.- Create reports and dashboards.
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Junior Salesforce Administrator - ContractorBluefin Payment Systems Jul 2019 - Jan 2020Atlanta, Ga, Us
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Application ConsultantFmsi | A Kronos Company Jan 2017 - Jun 2018Lowell, Ma, UsIn this role, I led all aspects of post-sales implementation as a key client advisor, onboarding trainer, and provider of comprehensive documentation and reporting. I ensured client and user understanding through end user training. Moreover, I also oversaw migrations, integrations, and enterprise change management to effect client goals in alignment with business goals. I planned and configured SFTP and Web Transfer Client options for data transfer and delivered road maps, project timelines, and client specifications. I continuously met all project and implementation deadlines with effective resource allocation to capture significant savings. -
Operations/Production Manager/It Support ConsultantFmsi | A Kronos Company Aug 2005 - Jan 2017Lowell, Ma, UsIn this role, I oversaw daily IT functions, CRM and Salesforce implementation, and maintenance of a proprietary reporting and forecasting system. I managed data collection for over 140 clients, supported data transfers and tracking, and procurement of all IT resources. I led key IT resource planning, system testing and deployment, user management, data integrity, and technical troubleshooting. I spearheaded external client support with software and telecommunications systems, led general office administration, and collaborated with cross-functional teams. I successfully reduced printing and monthly costs by 50% in 12 months, eventually realizing over $50k per year in printing and shipping cost savings.
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It Operations Manager/It Relocation Consultant/Agency Operations Support CoordinatorHanover Insurance Dec 1993 - Mar 2004During three separate tenures, performed in various support roles, both internal and external, for large property/casualty insurance company based in Worcester, MA. Managed seven-person help desk that supported 400 internal users. Maintained complex environment that included Windows desktops, mainframe emulation, and an AS/400-based imaging system.
Stacey Mueller Skills
Stacey Mueller Education Details
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Pellisipi State TechMechanical Engineering Related Technologies/Technicians
Frequently Asked Questions about Stacey Mueller
What company does Stacey Mueller work for?
Stacey Mueller works for Bluefin Payment Systems
What is Stacey Mueller's role at the current company?
Stacey Mueller's current role is 3 x Certified Salesforce Administrator.
What is Stacey Mueller's email address?
Stacey Mueller's email address is st****@****msi.com
What is Stacey Mueller's direct phone number?
Stacey Mueller's direct phone number is +177061*****
What schools did Stacey Mueller attend?
Stacey Mueller attended Pellisipi State Tech.
What skills is Stacey Mueller known for?
Stacey Mueller has skills like Vendor Management, Process Improvement, Groupwise, Performance Management, Management, Team Building, Change Management, Leadership, Software Documentation, Analysis, It Management, Program Management.
Who are Stacey Mueller's colleagues?
Stacey Mueller's colleagues are Lisa Mcgowan, Eryk Grabkowski, Pat O'grady, Niamh Bird, Ronald Brown, Conner Riley, Norwood Story.
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