-Reviewed claims notifications from carrier and drafted acknowledgment letters to insured and brokers on cyber liability insurance program.-Prepared and managed bordereaux reports as well as other tracking spreadsheets to monitor claim status and reserves for issuance to carrier on a monthly basis.-Drafted correspondence including deduction letters to defense counsel, retention letters, coverage position letters and handled check request letters.- Undertook a number of administrative duties including reception coverage, entering timesheets for attorneys, preparing expense reports, and other administrative projects on an as needed basis. Maintain client communication for all attorney marketing trips. Filed all communications via our TimeMatters document tracking software.- Acted as paralegal with billable assignments in support of our reinsurance team including issuance of reports and budgets for attorneys via DataCentre, a specialized web-based database.

Provided support to Marketing Director and Marketing Coordinator as well as occasional backup support to the Chicago Director of Marketing.- Served as Interaction Practice Area Data Steward which responsibilities included data entry and maintenance of the firm’s contact relationship management database.- Assisted with planning and hosting of client events and sponsorship's.- Assisted with coordinating, scheduling and preparing materials for firm seminars, events and CLE classes.- Edited client presentations and credential documents.- Formatted and disseminated newsletters, client communication and invitations using the firm’s electronic communications system (Ecomms/iPublish).- Updated firm’s intranet and internet (InterLovells/Lovells.com), including maintaining attorney bios, practice descriptions, posting of events and photographs, attorney client alerts and firm employee reference information.- Assisted in maintaining marketing files, databases and tracking devices to capture communications for business development related activities.- Coordinated the creation, formatting and maintenance of attorney curriculum vitaes.- Created and implemented NY Office Visitors Information Service on firm’s Intranet.- Managed the scheduling of attorney head shots.- Undertook project-oriented duties as assigned, such as various internet research projects.Provided support to Of Counsel and two Senior Associates and undertook a combination of billable duties in support of our reinsurance team.

Worked part time for the Director of Nursing and the Assistant Director of Nursing. Coordinated staff for a very busy Nursing Department and made sure all shifts and floors had backup. Maintained employee attendance with Human Resource. Coordinated and expedited the consultation appointments for the residents. Assisted Medical Records Department with filing of medical records throughout floors. Some of my other duties included: filing, typing of general correspondence, distribute mail and bi-weekly paychecks and various other in-house projects.

Worked for Partner and Senior Associate. Responsible for supervising other departmental secretaries. Granted sole authority to coordinate with major London-based client with regard to a tailored windows software program (DataCentre) and to troubleshoot problems. Heavy word processing, typing comprehensive coverage reports, dictaphone transcription, preparing Excel spreadsheets, entering and electronically transmitting financial information, as well as heavy statistical typing on Reinsurance Database. Update attorney billing time. Maintain attorney calendar and contacts in outlook. Assisted with preparation of PowerPoint presentations for multi-million dollar settlements and various reinsurance issues.

Worked with the Director and Manager of Data Processing and Communications. Worked directly with vendors on orders and supplies. Established and implemented two primary filing systems. Handled various administrative responsibilities, including coordinating meetings and conferences, monitoring daily timesheets, expense reports, data entry, typing of all general correspondence and dictation. Assist with answering, screening and redirection of all calls.

Assisted Manager of Local 10 - Cutters Union. General clerical and secretarial duties included: filing and distributing mail, heavy data entry, switchboard operations and typing general correspondence. Handle front desk operations and had daily interaction with members of local including updates to membership and monthly dues.