Stacey Li Email & Phone Number

A fast-learning Office Administrator, I provide confidential and professional administrative support. Excellent organization and communication skills along with the ability to independently prioritize and effectively manage large volumes of sensitive information. Positive attitude with proven ability to work in fast-paced challenging environment.Graduate of BCIT Office Administrator with Technology program. Certified Microsoft Office Specialist for Word, Excel, PowerPoint, and Access 2016, with proficient knowledge of Outlook and Adobe Acrobat.Focused with high attention to detail, driven by new experiences, and assisted by music and coffee.

Listed skills include Microsoft Office, Microsoft Access, Scheduling, Microsoft Word, and 11 others.

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  Client Services Coordinator And Administrative Assistant

  Procom

  Feb 2023 - Present - Vancouver, British Columbia, Canada

  Major Duties & Responsibilities: • Responsible for overseeing and administering the Contractor Management lifecycle• Possess an expert level understanding of Procom’s Contractor Management business rules processes and guidelines, and ensure compliance across all tasks • Interacts regularly with Client and Consultant stakeholders• Supports Client and Consultant as a first point of contact for typical interactions, including user coaching, problem resolution, billing/payment oversight and issues management (i.e. invoices, extensions, payroll, etc.)Onboarding Responsibilities:• Review engagements for compliance and classification issues, including legal status classification, overtime, health & safety requirements and other risk factors• Create and review consultant and client documents, paperwork and legal agreements for accuracy, compliance and completeness• Facilitate and coordinate Client/Contractor onboarding and transitions within tight deadlines and in accordance with company business rulesConsultant Services:• Oversees the complete Contractor management lifecycle• Schedule communications to contractors with regards to payment processing, timesheet submission deadlines, extensions, terminations and general client policiesTransaction Oversight:• Monitor and co-ordinate payroll feeds and exception lists with accounting department• Take full accountability of any transactional problems that may arise and work with the affected stakeholder and the Accounting Department to resolve in a transparent and timely fashion• Prepare and monitor a variety of internal and/or external reports to evaluate the health of the Contractor management process and proactively spot problemsOff-Boarding:• Complete all tasks related to “End of Contract” activities, such as consultant renewals, preparing contract expiry notifications and recording contract terminations in the contract management system• Ensure accurate completion of the off-boarding requirements