ReviewTrackers is the award-winning customer feedback platform trusted by tens of thousands of business locations around the world. The software empowers clients by helping them efficiently manage their online reviews, build their business reputation, and understand their customers in ways that make a positive impact on their bottom line. ReviewTrackers helps businesses achieve growth and customer success through data, insights and technology.The Customer Success team is a hybrid of account management and support. We work with new technology adopters looking for a way to make their online reputation management more efficient. We pride ourselves on providing friendly, patient, and concise next-level support to optimize the customer's road to success.- Strategically drive customer engagement with outbound proactive touch points as customers’ needs fluctuate, including ongoing training opportunities and product updates. -Manage my segment of annual account renewals, expansions, and cancellations. - Assist with writing and updating customer-facing help articles, email campaigns, and blog posts.- Constantly evolve expert knowledge of ReviewTrackers software along with review and reputation management space to be a best practice resource for customers.- Work hand-in-hand with all ReviewTrackers team members through entire customer lifecycle, such as, sales resources, references, case studies, onboarding, quality assurance assistance, and training webinars.

Spanish I (2013), II, III, IV, Speech & Communications Response to Intervention Coordinator

2012-2013: Spanish I, II2011-2012: Spanish I, III

Long-Term Substitute, Spanish I, IV