Monitor, maintain, and implement improvements to the software QMS, including Life Cycle Management, to ensure its effectiveness. · Implementation of software quality audits to monitor compliance with project plans and company processes including software conformity reviews in advance of releases.· Ensure effective software problem reporting, root cause analysis, and corrective action implementation.· Ensure effective software configuration management.· Generation and implementation of software quality plans.· Ensure compliance with applicable industry, regulatory and certification requirements.· Ensure flowdown of software requirements to software suppliers – quality management of software suppliers to ensure delivery of verified software.· Carry out general software Quality Assurance tasks as required including internal software reviews, software document review and approvals, and software change control and verification activities.· Ensure independence of software Quality Assurance and development activities are observed.I’m experienced in working to ISO9001, AS9100/9115 and ISO27001

I take the leading role in designing, executing and managing the QA process for all product development. I oversee QA and QA practises for all software releases and development projects, ensuring agreed standards are adhered to. I perform QA on new product features, new products and defects fixed in line with the release schedule. I'm responsible for the design, creation and maintaining comprehensive test plans for all products in line with agreed specifications.Its my responsibility to oversee and drive the implementation of automated QA processes and to perform regression testing on all software products in the product suite in line with the release schedule. I manage and commission test environments for product QA and software development.I support and execute required QA activates for product accreditation/certification.I'm required to maintain test facilities: Testing network/ Testing Hardware / Configure and commission new hardware PBX's and devices and I manage testing resources: Testing applications / Sample data / Hardware and equipment configuration tools. I regularly liaise with Development Manager to establish testing priorities and I work closely with Development Technical Support to ensure successful outcomes and updates to the QA process that may be required as a result of high level support investigations.I manage QA activities in line with release schedules and I create and maintain any relevant QA documentation as required. Managing, creating and updating QA tasks using internal software development management tools.I regularly collaborate with other members of the team on QA processes as they pertain to the Developers and general Development processes I have to follow 'New/Revised Product' procedures as per ISO standard.I raise software defects and provide the Development team with clear and accurate worked examples of fault replication and relevant supporting documentation.

System level testing of company hardware, firmware and software products throughout the SDLC to include functional, load and performance testingInput to project management process regarding estimates to complete; potential risks and opportunities; project issues; and reporting of progress/completionPlanning and production of test specifications, test cases and test data relating to company products and services against product requirements for new featuresProduction of regression tests against existing product requirements, including the production of automated testsTesting of ‘fixed’ product issuesProduction of system acceptance tests and associated data as requiredProviding support to the development team through early system testing during development lifecycleProviding support to customer services team as necessary to resolve customer issuesProvision of internal product training to team members as required

As a Test Manager, I am responsible for any legislative projects, new system releases and Business Improvement Releases. I write test plans and strategies which are sent to the business to review and agree. I analyse the test team’s statistics on a daily basis, providing updates to the Project Manager and Business. I am accomplished in managing and coordinating functional testing and supporting Test Analysts through System Test and User Acceptance Testing. I work with architects and developers as well as a wide variety of test analysts. I possess strong impact analysis skills and am able to identify and perform appropriate tests to resolution.I am experienced in managing and maintaining user acceptance. I am in charge of running live confidence tests from planning and delivering to sign off. Certified in ISTQB Software Testing Foundation & Intermediate Levels and certified in Agile Testing. I currently manage a team of 4 staff. I have strong inter- personal skills and excellent people management experience. I am trained in recognising mental health issues with staff and stress awareness.

I performed tests on the entire system which I had scripted from the context of  Functional Requirement Specification(s) (FRS) and a System Requirement Specification (SRS) documents. I studied the test plans and strategies and examined all aspects of the tests from a business or end-user's perspective and finally tested thoroughly finding and eliminating any problems. I was typically involved in working on more than one project or release at a time. I was responsible for testing developed software against specified requirements. I accurately monitored and recorded all results in Mercury Test Director/Quality Centre. I liaised with developers and programmers to swiftly resolve faults. I Performed peer reviews and was involved in Stress and Load Testing. I tested using various methods, for example ‘V model’ and waterfall methods.I regression tested fully after every release and updated the regression packs to include any new changes. I assisted in the live implementation releases of all of my work ensuring they were successful.