• Collaborate with internal clients and provide guidance on the development of marketing materials including new product launches, global marketing campaigns, sales ideas, web campaigns, and social media• Manage advertising review of mutual fund and SMA marketing materials, standardized RFPs, and research reports in accordance with FINRA regulations• Conduct appropriate due diligence of external sales reps (U4 review, outside business activity, private security transactions, gifts and expense reports) prior to administering branch audits• Participate in creation of comprehensive compliance program that is continually updated with best practices as laws and regulations evolve and periodically file with FINRA• Drive risk-intelligent firm culture as a member of Natixis Risk Oversight Committee

• Participate in review and analysis of existing company policies, hiring practices, and leadership/development training and opportunities as it relates to diversity, equity and inclusion• Align individual employee resource group objectives with overall corporate social responsibility goals by identifying key cultural issues, recruiting outside speakers, and championing positive change• Launched the AIA Racial Equity Portfolios that focus on a corporation’s diversity efforts, pay equity policies, employee access to healthcare, discriminatory lending, and environmental practices• Manage an internal SharePoint site and integrated marketing communications plan with expert content curation, peer-to-peer networking alignment, and senior management support for key awareness initiatives• Charity Champion for the Academy of the Pacific Rim public charter school• Served on Natixis Diversity and Inclusion Council

• Provided professional services support to Key Accounts and Portfolio Research & Consulting teams, including two EVPs• Developed and maintained a working rapport with advisor and institutional relations teams, consultants, wholesalers and external vendors • Actively managed the administration of over 300 portfolio construction analytic portal licenses, facilitated tool training events, and tracked success metrics around adoption• Coordinated with partners at top tier firms and investment affiliates regarding national conference logistics for keynote speakers and presentation materials• Maintained end-to-end firmwide Continuing Education program from submission though approval for all CPE and CFP requests

• Oversaw account openings, closings, reconciliations and fund transfers for mutual funds, IRAs, 529 plans, and trusts, ensuring all compliance, state, and federal regulations were met • Managed complex coordination of CRM database, phone availability, travel schedules, meeting calendars, and email prioritizations for sales team • Prepared detailed monthly and quarterly expense reports for highly active sales team, reconciling against established department budget• Led monthly team meetings aimed at reviewing statistically significant results, accounting best practices, and cross-functional team project communication• Spearheaded new hire recruiting efforts, established internal training program, and created feedback loop to track progress for employee onboarding

• Conducted data-intensive daily audits of all international trades and transactions with the goal of identifying discrepancies to avoid overselling securities• Prepared weekly reports outlining trade reconciliations, from identification to solution, for senior management and core decision makers

• Administered personal, institutional trust, and custody accounts by identifying and reconciling all cash, asset, accounting, and trade discrepancies • Acted as liaison between clients and internal operating areas in order to expedite transactions by asking questions and effectively sourcing answers• Upheld all regulatory and department compliance policies to minimize financial exposure for both the company and the client • Collaborated with senior management and key stakeholders to develop a continual process improvement roadmap for programs