The CEO's Assistant:- Virtual Office Manager: Provide support to management companies and its shareholders through system email or phone in accordance with corporation guidelines. Perform administrative office duties including answering multi-line phones, routing telephone calls or messages to appropriate client, typing, proof reading, filing, billing, sorting, and handling incoming/outgoing mail. Assist members with completing daily tasks in order to maintain a smooth workflow. Interact with vendors, contractors, and various professional services personnel. Communicate management instructions. - Event Coordinator: Consult with consumer agencies regarding event strategies and goals. Identify, assemble, and organize items to coordinate events successfully. Develop event schedules and assignments to delegate activities and cover all aspects. Create Invite lists, distribute invitations, and track RSVP’s. Source materials for new events with budget and design specifications in mind. Plan event advertising, including media outlets, graphics, and communications. Provide social media support to promote events. Coordinate ticket sales and track attendees. Catalog and manage records and files for prompt and efficient retrieval.While working over 20 years with AT&T I responded to shareholder requests, including research and financial adjustments using company guidelines. Work with other business departments to resolve retail account discrepancies. Monitored outstanding claim status, contacted retail consumers, and verified updated claim status for claim processing. Utilize Microsoft Excel to track and calculate account reconciliations. Reviewed reports finding any trends or charge amount for indication of a bigger issue to be resolved. Prepare internal monthly monitoring reports to ensure problem resolution on the contracted delivery time.