Stacey Richard Email & Phone Number

-Processed order and trial forms in timely manner to ensure account activations occurred within SLA terms-Processed contract cancellations within time constraints so that no billing occurred after intended cancellation date-Generated and distributed various reports to provide account managers & partners with up-to-date information on their clients’ contracts and account activity-Qualified and distributed leads to account managers and partners in their respective territories to generate new business

- Entered all new customer information into billing system in timely fashion in order to adhere to billing schedule - Addressed customer issues and concerns relating to billing functions such as accounts receivables, order entry and invoice processing to maintain positive customer relations - Supplied support to sales staff in regards to special billing instructions for smooth run of billing cycle - Entered and deleted subscriptions from billing system to ensure accurate invoices being sent to customers - Performed audits on partner accounts and provided feedback to partner manager that would be used to correct discrepancies in poorly monitored and managed accounts. - Provided manual billing to a number of customers having special billing requirements to preserve good customer relations

Oromocto

- Received and responded to daily work orders for on-Base jobs to complete requests made in timely fashion - Worked alongside a Base electrician and followed directives to assist in completion of work orders - Performed and completed various jobs including disconnecting boilers, adding circuits, wire pulling and pipe bending to aid in the completion of projects assigned - Followed instruction and utilized knowledge obtained in classroom to provide assistance to any and all persons directly involved in my on-site education

Fredericton

- Entered all new customer information into billing system in timely fashion in order to adhere to billing schedule - Addressed customer issues and concerns relating to billing functions such as accounts receivables, order entry and invoice processing to maintain positive customer relations - Supplied support to sales staff in regards to special billing instructions for smooth run of billing cycle - Entered and deleted subscriptions from billing system to ensure accurate invoices being sent to customers - Performed audits on partner accounts and provided feedback to partner manager that would be used to correct discrepancies in poorly monitored and managed accounts. - Provided manual billing to a number of customers having special billing requirements to preserve good customer relations

Diploma In Construction Electrical, Electrician

High School Diploma