Stacey Short Email and Phone Number
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As an enterprise customer success manager with expertise in technology, cybersecurity, and fintech sectors, my passion is to exceed expectations. I thrive on leading teams in delivering superior customer experiences, expert product knowledge, and analytical problem-solving. My goal is to maximize upselling, retention, adoption, sales, and revenue through customer-centric solutions. And I find it tremendously motivating. My communication and collaboration skills are strong, and I excel at engaging and persuading customers while creating internal synergies to accelerate growth. I also leverage my background in sales, marketing, prospecting, and new business development to innovate and execute results-driven sales programs, workflows, and systems. Ultimately, I am an adaptable self-starter who thrives in dynamic, fast-paced environments, always focused on staying ahead of customer needs and strategic objectives. Connect with me today to find out how I will make your mission my mission, to help bring focus to your business and organizational objectives. Please feel free to contact me at staceynicoleshort@gmail.com. I am always interested in making new professional acquaintances.Key Strengths:Client Success ManagementClient ExperienceClient RetentionUpsellingSales GrowthAccount ExpansionBusiness DevelopmentStrategic PlanningClient RetentionCold CallingCross-Functional Collaboration
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- Employees:
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LinkedinNew York City Metropolitan Area -
Customer Success ManagerPapirfly May 2024 - PresentOslo, NoPapirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across over 1,500 of the world’s most recognizable brands. -
Enterprise Customer Success ManagerKnowbe4 Jul 2022 - Jan 2024Clearwater, Fl, UsManaged 175 enterprise accounts, generating $3M revenue each with 1,000+ employees. Achieve success through meticulous monitoring of customer metrics, optimizing account performance. Strengthen client relations and ensure long-term value with strategic initiatives. Implement an effective tracking system for real-time analysis. Streamline customer onboarding and lead renewals, add-ons, and upgrades through collaboration with the Pricing Specialist. -
Client Success PartnerBetter.Com Oct 2020 - May 2022New York, Ny, UsCreated synergies as primary point of contact between real estate sales and mortgage lending teams to ensure a seamless customer experience through the loan process. Led clientele of 6 real estate agents with 100+ clients each, facilitating internal communication and weekly meetings while collaborating with cross-functional teams to streamline workflow, maximize efficiencies, and accelerate growth. -
Customer Success ManagerMimeo Oct 2016 - Aug 2020New York, UsCustomer Success Manager, 2020Generated $1M annually in managing and upselling 175 mid-market accounts of software and technology products. Orchestrated client onboarding, training, and events to improve customer experiences while increasing demand by making additional product recommendations. Liaised with internal service, sales, and production to maximize results. Inbound Development Representative, 2016 - 2020Provided customers with expert product/service knowledge to maximize sales growth, ranking #1 on the team every month, quarter, and year. Selected for Presidents Club 2020 for generating new business and driving $1M+ new revenue. -
Account ExecutiveMain Street Hub Feb 2016 - Oct 2016Austin, Tx, UsAccount ExecutiveExceeded goals in delivering strong negotiation, closing sales, and presentation skills in generating new business and increasing revenue stream. Developed and implemented sales strategies and optimized pipeline by cold calling 100+ local businesses daily to hit annual sell-through targets and drive business development. -
Account ExecutiveYelp May 2015 - Jan 2016San Francisco, Ca, UsAccount ExecutiveConceptualized and developed marketing strategies and tactics to improve go-to-market and expand customer base. Oversaw leads and managed pipeline to accelerate growth, profitability, and brand awareness. While working as an Account Executive, I oversaw leads and developed/maintained pipeline to ensure future and repeat business, leading to accelerating profits and establishing brand awareness. I ensured high-quality delivery of marketing plans by selling Yelp advertising packages to small and medium-sized businesses. -
Sales ManagerSmart Circle International -Ts Promotions,Inc Aug 2012 - Dec 2015Newport Beach, Ca, UsStarted as a campaign manager by doing in-store promotions In Sam’s Club and Costco. Then Promoted to assistant manager and interviewed, managed, and trained a group of 10-20 people. Traveled nationally to help develop, recruit, coach, and teach our sales and marketing techniques to multiple offices across the country. Promoted to Manager and held daily meetings, handle the logistics planning and executions of 5-6 events per month making sure each event produced $30,000. -
Managing DirectorGoldstar Properties Of Ny Jul 2011 - Aug 2012Managed a group of 5-12 agents by helping them met their monthly quota. Met sales goal of closing 2 deals per month as a broker, received a rising star award and then promoted to managing director.
Stacey Short Skills
Stacey Short Education Details
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Morgan State UniversityCommunication And Media Studies
Frequently Asked Questions about Stacey Short
What company does Stacey Short work for?
Stacey Short works for Linkedin
What is Stacey Short's role at the current company?
Stacey Short's current role is Maximizing sales revenue through expert lead generation and pipeline optimization - Customer Success Manager (Enterprise).
What is Stacey Short's email address?
Stacey Short's email address is st****@****hub.com
What is Stacey Short's direct phone number?
Stacey Short's direct phone number is +186245*****
What schools did Stacey Short attend?
Stacey Short attended Morgan State University.
What skills is Stacey Short known for?
Stacey Short has skills like Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Powerpoint, Sales, Training, Recruiting, Photoshop, Research, Human Resources, Mentoring.
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