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Stacey Soh Email & Phone Number

Customer Service ~ Operation Management | Training and Development | Performance Management at Sengkang General Hospital
Location: Singapore 6 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Sengkang General Hospital
Role
Customer Service ~ Operation Management | Training and Development | Performance Management
Location
Singapore
Company size
659 employees

Who is Stacey Soh? Overview

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Quick answer

Stacey Soh is listed as Customer Service ~ Operation Management | Training and Development | Performance Management at Sengkang General Hospital, a with 659 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Stacey Soh.

Stacey Soh previously worked as Manager at Sengkang General Hospital and Assistant Customer Service Manager at Cpf Board. Stacey Soh holds Bachelor'S Degree, Business Management (Minor: Finance) from Rmit University.

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Email format at Sengkang General Hospital

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Sengkang General Hospital

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Profile bio

About Stacey Soh

I believe that Customer Service is the forefront of any business! With good customer service, we can create and enforce a positive brand image for the business, ensuring the longevity of the business. Hence, with this believe and passion, I have since been in the Customer Service Function and am looking to further my profession and career in this field.My professional capability in Customer Service includes more than 20 years of experience in the government sector, handling high volume calls on a daily basis. As part of the customer service management, I oversaw a team in manpower scheduling, performance management, and KPI setting. Moreover, I have been appointed as the main branch coach overseeing the training and development of all customer service staff in the branch. My area of expertise includes:★ Customer Service Training and Development★ Customer Service Auditing ★ Customer Service KPI ManagementMy skills includes:Customer Service Skills -Customer Service Operations Management | Customer Service Team Management | Issue De-escalation | Service AuditingSoft Skills - Adaptive | Empathy | Effective Communication | Motivating Leadership | OrganizedFeel free to contact me to discuss how I am able to bring the customer service needs of your companies to the next level.

Current workplace

Stacey Soh's current company

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Sengkang General Hospital
Sengkang General Hospital
Customer Service ~ Operation Management | Training and Development | Performance Management
singapore, singapore
Website
skh.com.sg
Employees
659
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6 roles

Stacey Soh work experience

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Assistant Customer Service Manager

Cpf Board

Singapore

(Overview)- Oversee up to 20 customer service staff including 10 staff who are direct reports in day to day customer service operations(Customer Service Management Responsibilities)- Handled team management including scheduling, performance management, KPI setting and training and development- Appointed as the brand coach to oversee all training and performance of the customer service staff in the branch-Provided service recovery for NICE feedback & complaints- Performed customer service department internal auditing relating to service quality(Other Management Responsibilities)- Appointed Team Leader of TMOSC Security & IT facilities Management Team - Handled Budget & Facilities Management responsibilities to manage the team’s budget and ensure housekeeping of the Service CentreNotable Highlights:★ Meet the KPI of 95% Service Level Agreement monthly without fail (tend to customer within 15mins of appointment)★ Led a team of staff in the CPF Mobile Service Centre, an initiative to to bring CPF services nearer to the community ★ Achieved awards including:- Awarded the Best Quality Team Service Award for achieving the Highest Number of Compliments- Awarded the Staff Excellence Award ★ Assisted in hosting VIP Visit (President and Minister Josephine Teo)★ Involved in Yu Jian Huang Chong TV dialect variety show on CPF LIFE and Retirement Sums which were displayed on MCI social media platform, Gov.sg YouTube and Facebook page

Apr 2019 - Jul 2024

Senior Customer Service Executive

Cpf Board
Apr 2016 - Apr 2019

Customer Service Executive

Cpf Board
Apr 2013 - Apr 2016

Customer Service Associate

Cpf Board
Jun 2012 - Apr 2013
Team & coworkers

Colleagues at Sengkang General Hospital

Other employees you can reach at skh.com.sg. View company contacts for 659 employees →

DF Dellrose Fabiaña Dellrose Fabiaña Colleague at Sengkang General HospitalSingapore View → BT Bryan Tan Ngiap Soon Bryan Tan Ngiap Soon Colleague at Sengkang General HospitalSingapore View → RP Ruby Poh Ruby Poh Colleague at Sengkang General HospitalSingapore View → RR Rina Ramli Rina Ramli Colleague at Sengkang General HospitalSingapore View → LJ Lim Jun Liang Lim Jun Liang Colleague at Sengkang General HospitalSingapore View → PP Pavi Pavisha Pavi Pavisha Colleague at Sengkang General HospitalJohore, Malaysia View → TY Tan Yu Lin Tan Yu Lin Colleague at Sengkang General HospitalSingapore View → LL Lingling Lang Lingling Lang Colleague at Sengkang General HospitalSingapore View → DN Dhiyan Nadhirah Suhiami Dhiyan Nadhirah Suhiami Colleague at Sengkang General HospitalSingapore View → MN Michelle Nagayo Md Michelle Nagayo Md Colleague at Sengkang General HospitalSingapore View →
2 education records

Stacey Soh education

FAQ

Frequently asked questions about Stacey Soh

Quick answers generated from the profile data available on this page.

What company does Stacey Soh work for?

Stacey Soh works for Sengkang General Hospital.

What is Stacey Soh's role at Sengkang General Hospital?

Stacey Soh is listed as Customer Service ~ Operation Management | Training and Development | Performance Management at Sengkang General Hospital.

Where is Stacey Soh based?

Stacey Soh is based in Singapore while working with Sengkang General Hospital.

What companies has Stacey Soh worked for?

Stacey Soh has worked for Sengkang General Hospital, Cpf Board, and National Healthcare Group.

Who are Stacey Soh's colleagues at Sengkang General Hospital?

Stacey Soh's colleagues at Sengkang General Hospital include Dellrose Fabiaña, Bryan Tan Ngiap Soon, Ruby Poh, Rina Ramli, and Lim Jun Liang.

How can I contact Stacey Soh?

You can use AeroLeads to view verified contact signals for Stacey Soh at Sengkang General Hospital, including work email, phone, and LinkedIn data when available.

What schools did Stacey Soh attend?

Stacey Soh holds Bachelor'S Degree, Business Management (Minor: Finance) from Rmit University.

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