Szu-Yun Chen (Stacey) Email & Phone Number

Edmonds, WA, US

New York City Metropolitan Area

Seattle, Washington, United States

• Supervised US division for achieving optimal revenue
• Coordinated supply chain management, transportation, and shipping agencies
• United the communication gaps and cultural differences between the Asia head office and the American branch office with diversity working environment and cross-team collaboration championing
• Improved the internal process roadmap into the online database system and reduced the information discrepancy between the gap in different divisions’ time zones
• Managed all the company expenses and delivered clear communications to suppliers and stakeholders

Tainan City, Taiwan

• Conducted printing/packaging presentation for outstanding product applications with designers
• Developed E-commerce marketing strategy via social media to approach global designers in different countries
• Analyzed global market and customer needs from overseas exhibitions and conferences
• Conducted co-brand projects/sponsorship projects with stakeholders/designers and managed feedback for data analysis
• Delivered consultation skills in Design & Packaging technical experience support to help more than one hundred clients/designers completing outstanding packaging projects with advanced printing process

New Taipei City, Taiwan

• Gold Leaf Awards of FSEA competition, winner of luxury packaging field
• Developed packaging improvement – conducted international projects with varies well-known brands such as GODIVA JP, Estée Lauder SH, Pernod Ricard HK & Kavalan Whisky TW.
• Coordinated with customers to identify the potential risks and opportunities in production management and created an improvement plan including actionable business recommendations. Supported the customers in cost.
• In-depth knowledge of worldwide materials strategies from global suppliers
• Coordinated production problems with oversea technicians for packaging machines in EU in factories to achieve clients’ needs and built a solid knowledge of production processes

New Taipei City, Taiwan

• Coordinated with designers and packaging suppliers to develop promotional packaging series for 6 brands with better cost and quality
• Established the first brand new select-shop E-commerce website in Taiwan. Organized covering website design, developed outer packaging for shipping, P/L management, advertisement management and customer service
• Created roadmap strategy for new product introductions (NPI’s), organized marketing events and promotional display
• Upgraded a brand-new company website for improving user experience friendly
• Supervised 6 distributed brands with consistent image coordination with foreign main offices and coordinated annual marketing strategies with sales departments with 10% revenue increase

Taiwan

1. Communication Skill - Ensure the products to meet customers' requirements from factory 2. Time management - Ensure the goods can be completed and be delivered on time. 3. Problems solving - Negotiating the best solution between company and clients' needs.

Master, Design Management

• Master in Design Management; Specialized in Design Strategy, Service Design and Brand Management o Course Works: Service Design, Design.

Bachelor Of Art, Commercial Design

• Bachelor in Commercial Design; Specialized in Integrated Marketing of Product and Packaging Development.