Stacey Todd

Stacey Todd Email and Phone Number

Special Assistant to the Founder @ StoryCorps
Grand Rapids, MI, US
Stacey Todd's Location
Grand Rapids Metropolitan Area, United States
Stacey Todd's Contact Details

Stacey Todd work email

Stacey Todd personal email

n/a
About Stacey Todd

I’m a dynamic leader with a background in nonprofits, as well as a decade in the service industry. My expertise is in program management, including grant execution, logistics, reporting, customer service, public speaking, problem identifying & solving, community outreach.I'm a true people person. I love leading a team to find new and innovative ways to get work done more efficiently. I was a reliable and capable remote worker before it was the norm ;)I have a gap in my resume due to the birth of my son in 2022. He was born with a critical heart defect and required two heart surgeries during his first two years. Thankfully he's doing excellently now, and I’m diving head first into work again. The crash course I received in being a patient advocate for a medically complex child was some of the most challenging work of my career and will forever inform how I move about the world. I am now unflappable.Currently looking for work, let’s connect!

Stacey Todd's Current Company Details
StoryCorps

Storycorps

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Special Assistant to the Founder
Grand Rapids, MI, US
Stacey Todd Work Experience Details
  • Storycorps
    Special Assistant To The Founder
    Storycorps
    Grand Rapids, Mi, Us
  • Storycorps
    Director, One Small Step
    Storycorps Dec 2019 - Feb 2022
    Brooklyn, New York, United States
    •Oversaw StoryCorps’ ambitious One Small Step national campaign•Directed the on-the-ground efforts in ten target cities•Refined and evolved the OSS program design, methodology and recording practices•Collaborated with Digital Team to create new technologies to bring participants together•Worked with Marketing to convey the OSS message and raise awareness•Managed a staff of eight to implement program•Cultivated relationships with national and community-level partners
  • Storycorps
    Radio Relations Manager, One Small Step
    Storycorps Oct 2018 - Dec 2019
    •Designed inaugural “One Small Step Hubs” program funded by CPB grant•Wrote request for proposals and pursued public radio stations for the groundbreaking project•Devised and organized intensive training then convened staff from all six stations to deploy•Visited each of the six stations to aid in proper program execution•Ensured collection of 150 One Small Step recordings•Enabled stations to continue their OSS programming after the grant completed•Managed deliverables and grant reporting throughout
  • Ascentria Care Alliance
    Program Manager
    Ascentria Care Alliance Nov 2017 - Jul 2018
    Burlington, Vermont Area
    •Supervised a diverse team of 36 staff members statewide and beyond•Tracked and maintained a fleet of 30+ vehicles•Constructed detailed program/grant reports for the state of Vermont on monthly basis•Analyzed program to improve processes and decrease spending across the board•Meticulously adhered to budget and assisted in creating future budgets •Spearheaded the expansion of the Ready To Go transportation program to Worcester, MA•Responsible for hiring and training all new program staff; onboarded eight new team members during the first four months on the job
  • Storycorps
    Site Manager, Mobile Tour
    Storycorps Dec 2015 - Apr 2017
    Mobile
    •Managed nationwide StoryCorps Tour of 13 cities, five weeks in each location•Functioned as primary contact for Mobile Tour community partners, radio stations and press, including functioning as a StoryCorps spokesperson in interviews with the media•Supervised team of three facilitators, evaluated and set performance goals•Maintained all aspects of the mobile recording facility, regularly communicated and troubleshot issues with various StoryCorps departments•Organized all team travel logistics, including transport of Airstream trailer and two team vehicles•Conducted and facilitated StoryCorps recordings
  • Storycorps
    Manager, Public Information & Services
    Storycorps Apr 2015 - Dec 2015
    Brooklyn, Ny
    •Oversaw public inquiry response and provided support on high-level customer service issues•Supervised and supported Public Information & Services Associate•Worked on interdepartmental teams to improve organization's accessibility and make recommendations to strategic plan•Implemented and operated a new customer service platform to manage an increased number of inquiries surrounding the StoryCorps App•Delivered customer service training to all incoming staff and interns. Training includes an email and phone communication guide, tools to handle complaints, and friendly ways to say 'no'
  • Storycorps
    Specialist, Public Information & Services
    Storycorps Mar 2014 - Apr 2015
    Brooklyn, Ny
    •Oversaw the general public’s interaction with StoryCorps through web and phone inquiries••Provided time-sensitive and knowledgeable responses•Monitored remote call center and provide regular feedback•Trained incoming staff on StoryCorps’ reservations system••Supported Manager’s efforts to improve participant customer service experience•• Resolved customer service issues

Stacey Todd Skills

Public Speaking Customer Service Team Building Public Relations Event Management Communication Management Sugarcrm Call Centers Administration Microsoft Office Linguistics Wine And Spirits Industry Spanish Writing Digital Photography Event Planning Report Writing Inventory Management French

Stacey Todd Education Details

Frequently Asked Questions about Stacey Todd

What company does Stacey Todd work for?

Stacey Todd works for Storycorps

What is Stacey Todd's role at the current company?

Stacey Todd's current role is Special Assistant to the Founder.

What is Stacey Todd's email address?

Stacey Todd's email address is st****@****rps.org

What schools did Stacey Todd attend?

Stacey Todd attended Brooklyn College, City College Of San Francisco.

What skills is Stacey Todd known for?

Stacey Todd has skills like Public Speaking, Customer Service, Team Building, Public Relations, Event Management, Communication, Management, Sugarcrm, Call Centers, Administration, Microsoft Office, Linguistics.

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