Clinical Specialist Physical Therapist
Current- Provide direct patient care in an interdisciplinary clinic to individuals with complex medical issues requiring use of clinical reasoning, time management skills, interpersonal skills and data analysis to determine best treatment plan.- Associate Improvement Advisor, Kaiser Permanente Improvement Institute, Sep 2023 - Sep 2024. Project resulted in Spine Center San Diego reducing turnaround time between patients from 7 min 28 secs to 4 min and 37 secs with a 50% reduction in items printed per patient.- Neurosurgery Unit Based Team (UBT) member, Kaiser Permanente, Nov 2022 - Current. - Analyzing patient phone and email message management workflows to reduce response turnaround time, Apr 2024 - Current.- Stocking replacement pads for cervical collars resulting in department cost savings, Aug 2024.- Reduced time to upload outside images prior to patient appointments, Nov 2022 - Feb 2023. - Workplace Safety Champion, Feb 2024 - Current.- Neurosurgery Team Building Events, Kaiser Permanente, May 2022 - Current. Plan annual department event to local comedy club by surveying team for date and location preferences, clearly communicating plan, confirming required reservations and collecting feedback from participants after event. - Virtual Pre-Operative Spine Surgery Class, NES/OrthoSpine Department, May - Oct 2023. Collaborated with administrators, physicians and consultants to develop a virtual class for patients. Contributed rehab specific exercises and mobility techniques as subject matter expert. - Presented basics of Spine Center at San Diego Primary Service Line Team meeting Jul 2023.- Earned 9.73/10 satisfaction score from patients for delivering professional care in 2023.- Transferred from Los Angeles Medical Center to San Diego as core team member to open Spine Center location, Dec 2017.- Provide training and mentorship to new and existing staff to foster a culture of continuous learning and professional development.
