- Provide direct patient care in an interdisciplinary clinic to individuals with complex medical issues requiring use of clinical reasoning, time management skills, interpersonal skills and data analysis to determine best treatment plan.- Associate Improvement Advisor, Kaiser Permanente Improvement Institute, Sep 2023 - Sep 2024. Project resulted in Spine Center San Diego reducing turnaround time between patients from 7 min 28 secs to 4 min and 37 secs with a 50% reduction in items printed per patient.- Neurosurgery Unit Based Team (UBT) member, Kaiser Permanente, Nov 2022 - Current. - Analyzing patient phone and email message management workflows to reduce response turnaround time, Apr 2024 - Current.- Stocking replacement pads for cervical collars resulting in department cost savings, Aug 2024.- Reduced time to upload outside images prior to patient appointments, Nov 2022 - Feb 2023. - Workplace Safety Champion, Feb 2024 - Current.- Neurosurgery Team Building Events, Kaiser Permanente, May 2022 - Current. Plan annual department event to local comedy club by surveying team for date and location preferences, clearly communicating plan, confirming required reservations and collecting feedback from participants after event. - Virtual Pre-Operative Spine Surgery Class, NES/OrthoSpine Department, May - Oct 2023. Collaborated with administrators, physicians and consultants to develop a virtual class for patients. Contributed rehab specific exercises and mobility techniques as subject matter expert. - Presented basics of Spine Center at San Diego Primary Service Line Team meeting Jul 2023.- Earned 9.73/10 satisfaction score from patients for delivering professional care in 2023.- Transferred from Los Angeles Medical Center to San Diego as core team member to open Spine Center location, Dec 2017.- Provide training and mentorship to new and existing staff to foster a culture of continuous learning and professional development.

- Selected to participate in Kaiser Permanente Southern California Orthopedic Manual Fellowship. - Provided over 2,000 hours of direct patient care as a staff therapist in an outpatient orthopedic practice.- Performed 150 hours of direct patient care with mentor collaboration.- Worked together in clinic with Sports Medicine, Orthopedic and Family Medicine physicians. - Evaluated and treat patients with primarily sports related injuries requiring sport specific rehabilitation. - Eligible to sit for the Sports Board Certified Specialist test and qualified to be a Fellow of the American Association of Orthopedic Manual Physical Therapists at the end of the program.

- Selected to participate in Kaiser Permanente Southern California Orthopedic Residency. - Provided over 1,900 hours of direct patient care as a staff therapist in an outpatient orthopedic practice. - Performed 150 hours of direct patient care with mentor supervision. - Participated in research project studying the effect of joint position error training on chronic neck pain. - Evaluated and treated patients with orthopedic, post-surgical, neurological and chronic pain diagnoses. - Eligible to sit for Orthopedic Board Certification test at end of program.

- Completed over 2,700 hours of direct patient care as a staff therapist in an outpatient orthopedic private practice. - Nominated for 2012 employee of the year. - Completed advanced training to be clinic specialist in treating vestibular and temporomandibular dysfunctions. - Provided student therapists with observation opportunities during vestibular and TMD treatment sessions.