Client focused on understanding client growth goals or challenges and finding claims solutions for MGA's, Fleets, Self-Insured Entities, P&C Insurers, Risk Managers and Program Administrators. Our services help fill the gaps in claims departments or provide full end-to-end claim solutions. Lines of business that we specialize in are Residential, Commercial, Auto, Specialty Auto, Marine, Large Loss, & Flood. Services we can cover range from Loss Adjusting, Third Party Administration, Supplemental Staffing, Desk, Managed Repair, File Desktop Review, Contents Solutions, & Temporary Housing. We are one of the largest independent providers of insurance claims management services in North America. Alacrity provides property, auto, casualty claims adjustment services.

Primary focus of this role is to improve Rainbow International Restorations market position and assist in delivering value driven solutions to our customers. Coordinate with the Rainbow Corporate Team to meet and exceed our long-term organizational strategic goals, build key customer relationships, identify business opportunities for future growth and delivery channels. Attend industry functions, such as association events and conferences, and provide feedback to both our internal and external customers and information on current market conditions and trends. Consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales for our Franchisees. Utilizing knowledge of the insurance market on both the claims side and the agent side of the business, identify and develop idea's with our skilled marketing team that allow us to highlight our unique selling propositions and differentiate our brand from others in our industry. This job requires travel nationally in the United States up to 75%.

Key points of responsibilities and skills required are a deep understanding of Auto and Property Insurance, Networking, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, CRM, and Microsoft Office.

Working with auto adjusters and body shops launching PartsNetwork, training users and monitoring networks to ensure proper usage, maximize growth, workflow analysis. Building rapport with all levels of users ranging from entry level to executive level contacts. The Business Development teams primary focus areas are their assigned territory of APU Solutions software users, attend Operations Meetings providing updates on active markets, update current launches, update future launches and team with Operations to determine launch schedule and training methods. This position required 50 to 80% travel.

Leadership, Claims and Personnel Management, Customer Focus & Teamwork were the primary aspects of this position. Driving the focus on upholding our number 1 goal to become known as the best customer service company in our industry. Focused strategies to grow and assist sales with bringing operational stability to the sales process, implement and launch new accounts, technology integrations with accounts, growing and maturing accounts. Managed across 6 Departments including 24/7 Call Center included in our FNOL and Glass Department, Network Services, Claims Coordinators, Claims Auditors, Estimating Software Sales, and Account Services Representatives/Quality Assurance (Account Management and Business Development). In Network Services we managed a national network Independent shops and MSO Body Shops, Independent Appraisers, and a Glass Network, & Rental Car Partners with responsibilities with HR in the process of interviewing, hiring, training and developing individuals in all 6 Departments as a working manager. Experience with west coast sales, running operational division and process improvement, project planning and relationship management, claims management, applying data analytic skills to build value proposition through benchmarking. We were always providing Insurers with tools that assisted in transforming their claims operations by eliminating key strokes, extra phone calls and removing obstacles for the end users/Adjuster and building in efficiency to improve severity numbers that impact loss ratio targets for Insurance Carriers. This job required travel in the US up to 80%.