Stacey-Ann Cole Email & Phone Number

Peterborough, England, United Kingdom

Peterborough, UK

Launched a small business selling my own illustrated products online such as greeting cards and fine art prints, which were also sold at customer-facing local art events. Maximised digital illustration, photography and photo editing skills to produce content for social media marketing using Facebook, Twitter Instagram & Tik Tok. Expanded sales reach using.

Peterborough, United Kingdom

During my time at Thomas Cook, I became an active member of the One Web Retail Software Development Team. This team supported and maintained the One Web Retail website, which was specifically created to ease the customer booking process for our colleagues in Thomas Cook’s retail stores. - Experience with both Agile and Scrum methodologies- Daily stand ups.

London, England, United Kingdom

Key Accomplishments:- Delivered a high standard of customer service on the shop floor and during transaction processing within a busy retail environment.- Built instant rapport with customers and responded to all incoming telephone orders alongside assisting with any special requests.- Assisted Store Managers with secure cashing up at the end of shift.

London, United Kingdom

Working in a busy and sometimes pressurised environment, ensuring the smooth running of the office and providing an efficient secretarial service.Duties included: - Planning- Editing and formatting large volumes of Proposal documents which included working extensively in Microsoft Word, Excel and Powerpoint.- Working to strict guidelines and deadlines.

London, United Kingdom

Provided administrative assistance in various capacities for this startup company including Media Buying and Events Planning:- Booking adverts for clients, liasing with designers, the clients and publications to strict deadlines.- Designing and using company forms that helped to make this whole process run smoothly and efficiently.- Invoicing - Liasing.

London, United Kingdom

Provided a secretarial and administrative support service to the Group Accounting Manager, his staff and two VAT managers. Duties included:- Taking dictation and copy typing of memos, letters, papers etc. for the departments- Preparing presentations and spreadsheets- Administration work for the department, including stationery ordering, holiday and.

London, United Kingdom

Duties included:- Handling customer enquiries/problems during the lead up to exhibitions and over the course of the exhibition days/weeks.- Preparing, monitoring and issuing of car park passes to Exhibitors (20-300 per exhibition, depending on size of the exhibition). Maintaining the corresponding filing systems - Created and updated the car parking.

Berkshire, UK

Duties included Intercompany and Service Accounting, Purchase Ledger administration, preparing personnel reports, updating computer personnel records and general office duties.This placement included a day release to college to gain a City & Guilds NVQ Level 1 & 2 IT Qualification

Illustration, Pass

University Level 1 Illustration Course

Bcs Level 3 Certificate In Software Development Context And Methodologies, Software Development, Pass

Online Graphic Design Certificate With Illustration, Graphic Design, Illustration, Pass

Graphic Design

It Level 1 Course, Information Technology, Internet, Pass

IT/Computing

Shorthand, Pass With Distinctions

Pitman Basic Teeline Shorthand Course with distinctions.

Information Technology, Nvq Level 2 City & Guilds It Qualification

NVQ Level 2 City & Guilds IT Course which included training in Microsoft Word, Powerpoint, Excel and Access

High School Diploma

Activities and Societies: Swim Team 8 GCSE equivalent qualifications (CXC) Art A Clothing & Textiles A English Language A Mathematics B.