Stacey Birgenheier Email & Phone Number

Assists the COO in monitoring and managing established vendor contracts.Coordinates new and renewal membership application process, maintains the membership database and prepares applications for review.Maintains inventory database and computer rotation schedule.Serves as lead on audio visual equipment set-up for internal meetings. Provides support for events, projects and day to day office needs.Answers phones, greets visitors, sorts and distributes mail, faxes, and scans items, as needed. Maintains KAMU databases and distribution lists.Cleans, maintains and organizes common areas on a daily basis. Maintains office equipment and orders supplies, as needed.Serves as the liaison with the landlord and janitorial service, as directed.Serves as a meeting and internal event coordinator for KAMU internal meetings.Assists program staff in developing and securing travel and meeting logistics.Prepares staff travel reimbursement forms, creates check requests and purchase orders

In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. Ensured smooth operations by creating work schedules for 55+ employees Had overall authority for center operations production goals, monitor net yields, and implement improvement plans as required Manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment Monitor donor retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plansReviewed and analyzed operation issues to meet key performance indicatorsEnsure compliance with all Company SOPs and applicable federal, state and local regulationsPerform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and dutiesResponsible for all aspects of financial oversight to include: setting annual budget, ensuring center meets monthly financial targets and on-going cash management objectives, and adhering to cash management, financial reporting and other financial responsibilities Responsible for overall center quality compliance by ensuring the business is inspection ready at all times and meetings with QA to include but not limited to regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees Follow all HSE and OSHA policies and proceduresConduct recruitment, training, development, counseling and termination