Experienced Customer Service/Inside Sales professional with a demonstrated history in manufacturing. My expertise includes SaaS software and service agreements, contract and component sales, customer experience, sales growth and retention, database design, maintenance and data analysis. I am skilled in Customer Satisfaction, Continuous Improvement, Sales Management, Sales Operations, Quality Management, Leadership and Team Building. I am a "think outside the box/big picture" problem solver dedicated to process improvement initiatives. My interests in Health & Wellness along with Personal Trainer and Health/Life Coach Certifications allow me to balance my work/life goals by offering fitness and wellness programs to clients who want to improve their health and lifestyles.