Stacey Campbell Email & Phone Number

Centreville, Mi, Us

Consulting Specialist/FounderCreating individualized behavioral change and process that lasts! Collaborating with individuals, small/mid-size businesses and not for profits to improve process and behaviors for sustainable change.• Process improvements• Change management• Program management• Organizational frameworks

It doesn’t matter Where you are…Who you are with… or What situation is thrown your way; How you use Your Own imagination makes any situation FUN! Make Your Own FUN! Is the first book in Nuf and Unf’s journey of imagination. Seeing any situation as fun and positive with the utilization of imagination; join them from seeing things in black and white to experiencing all the colors of life.Available at Amazon, Barnes & Noble and other online book distributors.

Chicago, Illinois, Us

• Supported Operations’ budget of more than $118M by identification of streamlined process opportunities as well as running of cost reduction programs.• Supported Operations for senior management and executive leadership teams to streamline operational opportunities for new and existing products.• Tracked team objectives and initiatives for alignment to budget, revenue, and EBITDA to achieve financial and NPS and CSI targets.• Completed root cause analysis, lean processing, and current to future state journey and customer sentiment mapping to resolve company-wide business issues.• Led large programs across various business areas for special and strategic initiatives.• Created and implemented company product lifecycle and go-to-market programs to ensure internal business and customer readiness for product releases and corporate objectives.• Provided executive and senior leadership with true operational insight and initiative-taking risk and issue mitigation plans for critical strategic initiatives.• Established corporate goals and communicated initiatives through objective and key results success metrics and measures, reporting and solving risk and issues for all corporate goals.• Managed voice of customer enterprise program, platform, feedback collection, and action plans through more than 13K customer feedback channels.• Created holistic change management and operational excellence program to support CCC’s long-term strategic growth from $500M to $1B.• Actively consulted with senior managers to build organization-wide support for and commitment to strategic initiative implementation and change management as a competitive differentiator.

Chicago, Illinois, Us

• Developed merger and acquisition integration, change management, and process integration plans. Drove execution of large company programs.• Developed and executed program and change management plans for alignment of acquired companies ranging from $500M to $100M for integration of resources and activities to core company and improved business practices.• Supervised, coached, and trained client implementation project managers and client integration resources on lean business processes.• Established and executed value stream process improvement best practices for company operational excellence objectives.• Ran large and complex companywide strategic programs ranging from $1M to $10M in size with alignment to cross-functional department initiatives.• Created change management frameworks for business process programs.• Led customer experience vision, strategy, and program components for top 10 Insurance carriers and more than 20K repair facilities.

Seattle, Wa, Us

Change Readiness Acquisition Management Client: Walgreens• Developed change management strategy with recommendations and prioritization of integration change activities to enable a positive people experience, such as cultural assessments, stakeholder management, change management workshops, success measures, lessons learned, and risk and issue management.• Partnered with integration teams to evaluate the cultural fit and aspects that would require change management assistance during the integration.• Led the identification and documentation of a high-level impact analysis, leveraging due diligence findings and the strategy for acquisitions across Walgreens and acquired groups.

Seattle, Wa, Us

Change Management Lead Consultant (02/2012 – 07/2012)Client: Motorola• Managed change management strategy for Data Governance Office, such as team definition, risk and issue mitigation, resistance plan, communication, training plan, and sponsorship coaching.• Assisted in hiring and coaching of Data Governance Office change management lead and project sponsors on their roles in the project and obtaining buy-in for the change throughout the organization.

Chicago, Illinois, Us

• Managed project, program managers, and segment marketing managers.• Created Enterprise Program Office (EPO) Agile Slate Process, including Quick-Start Implementations, Agile and Scrum training for product development teams and supporting areas of the organization for product lines worth $12M annually in revenue.• Managed go-to-market programs for all market and organizational readiness processes and deliverables for complex programs with multiple projects utilizing Agile practices with success measurements.• Created CRM marketing system for 25K plus customer segment.

Chicago, Illinois, Us

• Created and executed processes for all marketing and product management teams for the delivery of monthly database updates to over 25K clients.• Assisted senior vice president with MPM financial review and tracking and coordination of board presentation materials.• Collaborated with clients and vendors to define strategic direction of product implementation and setup.

• Responsible for creation of accreditation, process improvement, and training for national parenting training and support group systems.• Created strategic developmental programs, both training-oriented programs and procedural systems, to increase efficiency.• Managed new business development and supervision of accreditation.

Msw, Clinical Social Work

Ba, Psychology