Energetic, highly motivated, organised and dedicated senior exec with 15+ years of experience in the digital solutions industry, overseeing the production of products and service delivery for global brands. Extensive project, product, people and process management with PRINCE 2, AgilePM and SCRUM experience and qualifications. Ensuring staff performance and customer satisfaction, handling inventories, budgeting, implementing new technologies, quality assurance, and supervising financial management. Excellent analytical thinker, flexible leader, time manager and communicator.Permanent roles include Operations Director, Production Director and Head of Digital at creative digital agencies and more recently, contract roles have been project management of large scale projects and consultancy to smaller agencies, mainly focusing on developing their delivery capability including recruitment, resourcing, structure and project process or managing projects in-house.