Stacey Coleman Email & Phone Number

Eagle, Idaho, United States

As the Administrative Assistant for the International Association of Directors of Law Enforcement Standards and Training (IADLEST), I support the operational needs of a mission-driven organization dedicated to promoting excellence in law enforcement training and professional standards.In this role, I manage key administrative functions, including member communications, email campaign management, facilitating mass email communications, data integration and validation, and event coordination for virtual and in-person meetings. I collaborate with and support leadership to ensure seamless operations and provide logistical support for IADLEST’s diverse programs and initiatives. I take pride in supporting initiatives that enhance organizational efficiency, streamline operations, and contribute to impactful outcomes for the organization.

After an intentional career break focused on personal and professional growth, I am eager to leverage my expertise in management and operations. During this period, I refined my skills in remote collaboration and productivity enhancement, while gaining fresh perspectives on modern business practices. I am now excited to apply my renewed energy and insights to a role that aligns with my strengths, values, and passion for innovative operational solutions.

Boise, Idaho

• Administered daily operations of civil defense law firm. Collaborated with stakeholders as a supporting member of the executive team. Managed executive committee meetings and calendars, meeting minutes, corporate governance, compliance, and recordkeeping. • Influenced technological investments with comprehensive research, analysis, and fiscal responsibility. Managed projects included network efficiency and stability, software conversions and additions, and transition of high-impact line-of-business platforms. Addressed change resistance with empathy, training and support, and performance metrics. • Developed, implemented, and documented complex information and cyber-security program, including incident response plan, policy handbook, and educational and accountability training. • Assessed successful continuity plan through the pandemic with rapid deployment of remote workforce. Continued to solve problems and design solutions while retaining a 100% retention rate. • Developed vendor management program to comply with client requirements and to simplify contract or agreement review, risk compliance, and renewal process. Respond to SOC 2 compliance requests concerning client data security and compliance. • Collaborated with stakeholders as a member of the executive management team while consecutively directing all facets of law firm operations. • Engaged in professional networking to remain apprised of current trends, best practices, strategic resource identification, and personal professional development.

Boise, Idaho Area

• Created preferred client model and intake policy for boutique intellectual property law firm servicing clients worldwide. • Developed extensive series of free and paid educational sessions to enhance client engagement and retention, including attorney-client success, trademark search and web domain selection, patent life cycle, and budgeting for foreign patent protection via the Patent Cooperation Treaty.• Conducted firm-wide time study analysis to find inefficiencies and implemented procedural changes to improve client services and a healthy work environment.