Stacey Frailey Email & Phone Number

Westfield, Indiana

Assist children individually and in small groups of 5-6 students to help them master skills and to reinforce learning concepts.Provide extra assistance to children with special needs on a one on one basis.Adapt teaching methods and materials to meet students' varying needs and abilities.Give one-on-one attention to student while maintaining attention on the entire class of 23 students.Responsible for keeping students on task and focused on the classroom.Help with… Show more Assist children individually and in small groups of 5-6 students to help them master skills and to reinforce learning concepts.Provide extra assistance to children with special needs on a one on one basis.Adapt teaching methods and materials to meet students' varying needs and abilities.Give one-on-one attention to student while maintaining attention on the entire class of 23 students.Responsible for keeping students on task and focused on the classroom.Help with administration of statewide and national testing.Promote good behavior by using positive reinforcement methods.Maintain daily records of children's individual daily learning and behavioral goals.Assist with acceptable classroom rules, behavior and procedures.Help to identify early warning signs of emotional and developmental problems in children.Transferable skills include flexibility, organization, working in a fast paced environment, strong interpersonal skills, dependability, time management, resourcefulness, efficiency, team player, helpful, considerate, quick learner, pleasant, motivational and service oriented. Show less

Elkhorn, Ne

Improved students' skills in grades k-5 by using interventions in small groups of 5-6 students that included reading, writing, math and science.Supported three fourth grade teachers as they delivered a developmentally appropriate curriculum to a group of over 60 students.Influenced students' performance and recorded relevant data to assess progress, then reported outcomes to teacher of record.Prepared weekly intervention materials for six other teacher assistants who worked with… Show more Improved students' skills in grades k-5 by using interventions in small groups of 5-6 students that included reading, writing, math and science.Supported three fourth grade teachers as they delivered a developmentally appropriate curriculum to a group of over 60 students.Influenced students' performance and recorded relevant data to assess progress, then reported outcomes to teacher of record.Prepared weekly intervention materials for six other teacher assistants who worked with over 50 students.Created a classroom environment in which children could learn respect for themselves and others.Modified general education as directed for special education students based on a variety of instructional techniques and technologies. Show less

Omaha, Ne

Mentored students in the Graduate Studies office and assisted them to ensure their applications were processed correctly as they went through the Graduate School application process.Performed many administrative duties, such as answering phones, sorting and filing reports, record keeping, appointment scheduling, checking and entering data, customer service, and taking and distributing messages.Resolved problems that arose with students and other departments of the university.Worked… Show more Mentored students in the Graduate Studies office and assisted them to ensure their applications were processed correctly as they went through the Graduate School application process.Performed many administrative duties, such as answering phones, sorting and filing reports, record keeping, appointment scheduling, checking and entering data, customer service, and taking and distributing messages.Resolved problems that arose with students and other departments of the university.Worked as a liaison between many departments of the university.Pointed students to relevant information about academic and personal support services available at the university. Show less

Omaha, Ne

Effectively managed a high volume of inbound and outbound calls.Addressed and resolved customer product and service complaints professionally.Gathered and verified all required customer information for tracking purposes.Defused volatile customer situations calmly and courteously.Answered product and service questions with up-to-date knowledge of sales and promotions.Maintained friendly and professional customer interactions at all times.Worked with upper management to… Show more Effectively managed a high volume of inbound and outbound calls.Addressed and resolved customer product and service complaints professionally.Gathered and verified all required customer information for tracking purposes.Defused volatile customer situations calmly and courteously.Answered product and service questions with up-to-date knowledge of sales and promotions.Maintained friendly and professional customer interactions at all times.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Helped to roll-out new "push" program, which was a heavy outbound sales program. Show less

Indianapolis, In

Improved sales by 50% in my five state territory by making a high volume of outbound calls, providing outstanding customer service, attention to detail and quick resolution to problems.Trained ten inside sales people on new computer software.Prioritized daily workflow, including all inbound and outbound calls, quotas and sales related inquiries.Increased sales by emphasizing product features based on analysis of customers' needs.Answered customers' questions regarding products… Show more Improved sales by 50% in my five state territory by making a high volume of outbound calls, providing outstanding customer service, attention to detail and quick resolution to problems.Trained ten inside sales people on new computer software.Prioritized daily workflow, including all inbound and outbound calls, quotas and sales related inquiries.Increased sales by emphasizing product features based on analysis of customers' needs.Answered customers' questions regarding products, prices, specifications and availability of imported goods.Solicited sales of new or additional products. Show less

Indianapolis, In

Maintained compliance with Chicago Board of Trade requirements.Entered financial data into the company accounting database to be verified and reconciled on a daily basis.Worked directly with the Chicago Board of Trade and over 100 grain elevators across the state to achieve positive and profitable relationships.Resolved customer complaints in a timely manner.Managed office supplies, worked with vendors and maintained filing system.Updated and maintained database.