Stacey Gish Wallenstein Email & Phone Number

New York, Ny, Us

Musings on Motherhood, Manhattan, Moving to the Suburbs, and more...The Mint Chip Mama is a New York based parenting, lifestyle, travel, beauty, food blog and social media channel. themintchipmama.wordpress.com/

Plainview, New York, Us

Stacey has experience communicating with clients - or on behalf of vendors for clients - through multiple channels including email tools, phone, call center management & social media. She has devised social media strategies for a span of industries including healthcare services, restaurants, consumer packaged goods, specialty foods, local attractions and brick & mortar retail locations. She also has experience with online marketing, database creation/maintenance, qualitative market research, vendor management and event planning.

New York City, Ny, Us

Paris, Fr

Twice renewed contract for database clean-up project.

New York, New York, Us

∙ Facilitated weekly new mom lunches and musical playgroups∙ Assisted with expectant and new mom events∙ Recruited new moms for programs on the Upper East Side

Board member and programming chair since 2000.

Paris, Île De France, Fr

∙ Manage all aspects of US customer service including: customer e-mails; calls; escalated boutique issues∙ Oversee the US After Sales Service Department for leather goods and shoes, including all repairs and spare parts∙ Sole point of contact in the US for client database (Neolane) including building and executing direct marketing campaigns ∙ Liaison between Paris and the US on all aspects of store (front-end) and corporate (back-end) databases∙ Train and manage boutique directors on client data collection. Increased capture rate from 49% to 80%∙ Prepare multiple monthly reports for Executive VP of Retail, Boutique Directors, Regional Managers & Corporate∙ Authored 150 new customer email templates for email management tool based on global parameters∙ Created 2009 Strategy Plan for CRM department∙ Completed 2 week CRM & eCommerce training at Dior global headquarters in Paris∙ Through customer touch points and follow-up, generated $40K in found sales to US boutiques in 2008

London, England, Gb

∙ Directed e-tail partner programs including sample allocations and mailers; updated Content Management System∙ Managed online and email marketing campaigns and search marketing programs

London, England, Gb

∙ Handled all email and escalated phone issues for US customers - represented brand, provided product information∙ Created and led monthly “Hot Topics” roundtable, encouraging inter-departmental communication∙ Managed beauty and fashion call centers. Prepared seasonal collection presentation for agents and team leaders.∙ Located discontinued and out of stock products generating over $20K in found revenue

∙ Liaison between JPMorgan Chase and agency consultants during consultant to hire phase∙ Expedited issue resolution for consultants, managers, and vendors

Las Vegas, Nv, Us

∙ Developed marketing/promotional/advertising plans including direct marketing programs for tournaments/events ∙ Accelerated issue and problem resolution, including last minute changes while clients were on property

New York, Ny, Us

∙ Liaison between upper management, contractors, project managers, and facilities on 2 major corporate relocations∙ Successfully managed organizational and logistical issues following the move, created orientation handbook

Ba, Psychology

Ma, Psychology

Semester Abroad In Seville, Spain