• Provide administrative and shop support for 1 Manager, 4 Supervisors, and 42 bargaining / union employees. • Schedule and manage bus and general repair work orders for 102 UTA vehicles. • Administrative duties: Fuel Island reporting, employee document management, appointment scheduling and p-card reconciliation. • Event planning: Organize, purchase supplies, make reservations, setup and clean up done for all celebrations, meetings, and events.

• MS Office Suite, JDE, Laserfiche, etc. to process 400+ invoices monthly.• Research inquiries and provide exceptional customer service to vendors.• Report formatting and check processing for RISK department.• Process employee reimbursements for travel and miscellaneous expenses.• Create, audit, and track data.

• Support 15 program providers through reporting, document management, and proactive communication.• Accounts receivable services for approximately 2,000 accounts monthly.o Accounts Receivable duties include application processing, payment processing, invoicing, customer services phone and email support.• Provide meeting management support to fellow Children with Special Health Care Needs (CSHCN) departments as needed.

Office Management 5 certification program. Completed / received all 5 certifications. Office manager, Executive Assistant, Accounting Clerk, Office Clerk, and Receptionist.

• Office management through the utilization of MS Office Suite, Caselle, etc.• Managed schedules and travel arrangements for 3 Commissioners.• Processed accounts payable requisitions, p-card processing, create / track data, compose written correspondence, create and distribute quarterlynewsletter, compile data, meeting management (agenda, minutes, setup)and other duties as assigned.• Provide exceptional customer service to guests, patrons, and fellow Tooele County departments.

Clients: DIRECTV, United Health Group, and U.S. Census• Utilize MS Office Suite and internal systems to audit accuracy of data, evaluate trends, document, setgoals, and provide training in relation to performance metrics.• HR functions performed include timekeeping, FMLA / LOA, termination, documentation, and behavior coaching.• Audited credit transactions for policy compliance, accuracy, and coaching opportunities.• Created and facilitated the implementation of a peer-to-peer communication program. The program was geared toward improving communication, coaching, and positive reinforcement across multiple site locations (approximately 4,000 employees). The program significantly increased agent development and improvement to financial metrics.• Traveled to provide training, coaching, and supervisory support for the opening of two locations.• U.S. Census & UHG: Learned project, trained material to 30 (Census) and 45 (UHG) agents then supervised agents through transition into production up until project completion.