With over 10 years of experience in retail customer service management, I have honed my skills in Consumer Services and leading teams to achieve excellence. My career has been driven by a passion for developing future leaders, ensuring compliance, and delivering outstanding customer service.ExperienceHR Management: Led onboarding and orientation processes, ensured compliance with OSHA and company policies, and provided mentorship to foster leadership growth.Payroll: Managed financial activities including cash handling and bank deposits, with skills transferable to payroll management.Business Administration: Oversaw office operations, managed supply inventory, vendor relations, and facility maintenance, demonstrating proficiency in business administration.Data Analysis: Utilized Analytical Skills to evaluate key performance indicators and address team concerns, with experience in Data Entry for accurate financial management.Skills• Customer Service• Human Resources• Administrative Assistance• Payroll• Business Administration• Data Analysis• Applicant Tracking Systems (ATS)• Excel & Office 365• Office Management• Cash Management• Project Management• Event PlanningCareer HighlightOne of the most rewarding aspects of my career has been mentoring team members and seeing them advance into leadership roles. This experience has reinforced my belief in the power of strong, supportive leadership and its positive impact on individuals and organizations alike.GoalsI am eager to continue my journey in human resources, where I can leverage my background in customer service management and business administration to inspire, lead, and make a meaningful impact in people management. I am passionate about bringing innovation and fun into leadership, ensuring that work is both productive and enjoyable. Feel free to connect with me to discuss how we can collaborate and make a positive impact together!