Stacey Jacob, M.A., Shrm-Cp Email & Phone Number

- Provide on-site support to NYCHA's Management Borough Office in a range of human resource services, subject matter expertise, technical assistance and facilitation to meet business needs - Review existing Job Openings in the New York City Automated Personnel System (NYCAPS)and other tracking systems to determine aging of job requisitions - Identify vacancies with development locations property management staff and take action to backfill positions- Review employee headcounts and status as determined by locations in the borough andcompare with headcount reports prepared by the Department of Financial Planning andAnalysis - Perform position control functions to avoid use of non-viable position control numbers to avoid or resolve double incumbencies on the same budget line- Assist with workforce planning, coordinate with central office HR to facilitate advise on appropriate civil service titles- Assist in assembling the appropriate interview panels/subject matter experts (SMEs) forhiring pools

• Utilize social media, career websites, job search websites, print advertising, and other employment sources to manage the acquisition of candidates• Track recruitment data • Utilize the New York City Automated Personnel System (NYCAPS) to post for positions, enter candidate offers and other transactions, and track and report on all related activities • Train hiring managers and their designees in the proper utilization of NYCAPS. • Train managers and supervisors on the use of NYCAPS e-Performance • Attend Job Fairs, Career Days and other recruitment activities• Implement onboarding procedures, including fingerprinting • Complete all offboarding procedures for transfers, resignations, and retirements • Setting up New Hire Orientation • Oversee and coordinate Employee Engagement events

• Represent OCEI in events such as workshops, panel discussions, career andresources fair, and conduct presentations to promote a better understanding of the Civil Service process• Plan, develop, coordinate, manage and evaluate community outreach initiatives targeting groups that are underrepresented in City government• Perform research and outreach to identify key organizations suitable for partnership with OCEI• Develop and maintain professional relationships with career services personnel at educational institutions, community-based organizations and faith-based institutions• Assist with statistical research and reporting functions by collecting and maintaining accurate data used for defining key metrics and preparing high-level reports• Create and maintain multiple databases that capture the Office’s recruitment activities, community outreach and developed partnerships• Assist in creating promotional content by partnering with the Communications and Graphics teams to develop content for recruitment and marketing campaigns to be placed on all social media channels, newsletters, and agency website• Manage the Office’s Volunteer Program ensuring volunteers are properly trained, assigned to eventsand are kept engaged• Design and implement surveys and review results to evaluate the effectiveness of the Office’s outreach initiatives•Co-facilitate Diversity & Inclusion trainings for City government HR officers and staff

• Developed and administered civil service examinations• Conducted field observations and interviews to identify essential functions of job titles • Created and administered job analysis questionnaires• Analyzed questionnaire data to create test plans; develop, validate, administer, and rate tests for employment and promotion in a variety of NYC government agencies

• Created & advertised employment announcements on various job boards to screen and forward potential candidates to the appropriate hiring managers based on current positions• Facilitated new hire onboarding and orientation process after an offer of employment has been made. This includes preparing new hire information packets (I-9, W-4, Offer Letter, Employee Manual and more) • Collaborated with hiring manager to revise job descriptions as needed• Collaborated with HR Director and Benefits Coordinator to ensure data integrity, accuracy, and compliance with federal and state regulations including EEOC & I-9 reporting

• Internal Auditor for the HR Employee Services Department of Estee Lauder & Companies• Re-assured that all required documents for a staffing of over 1,000 employees were obtained and updated according to current law policies and regulations• Case management of employee's inquiries pertaining to benefits, checks, vacation/sick time, and various other concerns

• Supported recruitment with various projects such as Administrative Professional Day, New Employee Orientation, and Staff Appreciation Day• Co-facilitated in resume building workshops, training registration and logistics• Created job postings, disposition and notify candidates of status to job openings on campus• Scheduled and prepared for Search Charge meetings with Recruitment, Diversity, and Search Committee• Assisted Classified unit with scheduling and processing College Assistants for hire• Supported Instructional unit with upkeep of international employees’ information regarding I-9 and work authorization• Administrative duties such as maintaining employee files, scanning, faxing, and answering phones

• Critiqued Students' resumes and cover letters• Assisted in developing and enhancing career workshops and events to best attend to the needs of students• Participated in mock interviews and screening candidates for employers• Outreached to employers to actively recruit Brooklyn College students and alumni• Provided support on projects based on the needs of the Center• Moderated a panel for an audience of undeclared major students• Facilitated in developing Brooklyn College's First Charter School Fair through outreach efforts in acquiring schools and event preparations

• Supervised sales floor, included 15 sales advisors, during absence of management• Resolved customers' service or billing complaints by exchanging merchandise, refunding money, or adjusting bills• Handled more than $10,000 worth of cash and credit card transactions daily• Arranged and replenished merchandise onto sales floor based on store concepts• Trained new sales recruits, strictly adhering to store values and regulations

Master Of Arts, Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology

High School, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: College Now