Social Media/General manager/Customer Relations

Responsible for all aspects of the location, including but not limited to: All banking and accounting (bill paying, account balancing, register balancing) Hiring and firing of all employees Marketing decisions (set up meetings, approve or change advertisements) Create advertisements and in house brochures Create customer mailers including coupons and announcements Customer service both in person and over phone Creating schedules Maintain a clean, safe working… Show more Responsible for all aspects of the location, including but not limited to: All banking and accounting (bill paying, account balancing, register balancing) Hiring and firing of all employees Marketing decisions (set up meetings, approve or change advertisements) Create advertisements and in house brochures Create customer mailers including coupons and announcements Customer service both in person and over phone Creating schedules Maintain a clean, safe working environment by overseeing all maintenance Implement policy and procedure Created employee manual Programmed the Car Watch program for register and tracking information Training all employees Merchandising and ordering of product for both in house use and retail sales Provide a happy environment for customers by creating and maintaining a large base of regular Customers Help customers and employees resolve any problems Set up and ran employee meetings Show less

Greeted all vehicles upon arrival to property Advised customers about available services Oversaw the progression of their vehicle from start to finish Maintained a fast, friendly service area Took part in this location winning Service Advisor Award in company wide contestTrained all new cashiers Maintained a clean and orderly customer lobby area Merchandising and ordering of impulse items Took appointments over phone First step in customer problem… Show more Greeted all vehicles upon arrival to property Advised customers about available services Oversaw the progression of their vehicle from start to finish Maintained a fast, friendly service area Took part in this location winning Service Advisor Award in company wide contestTrained all new cashiers Maintained a clean and orderly customer lobby area Merchandising and ordering of impulse items Took appointments over phone First step in customer problem solving Responsible for employee tips and tip distribution Maintained a balanced register Show less

Responsible for hiring and firing Creating schedules Set up and ran employee meetings Merchandising and ordering of product Customer service, in person and on phone Banking and balancing of register