Stacey Kessler Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

I collaborate with the executive team to shape the vision, strategy, and roadmap of multiple products simultaneously. I commit myself to knowing and understanding the customer needs so that technology can be built to solve for their greatest pain points. The goal being that when the product release date arrives, they have the most wanted product in their.

Denver, Colorado, United States

I assisted the Product Manager in managing a SaaS product and developing and releasing an additional product. I engaged directly with customers to understand the customer use case and provided the most valuable product upon release. I also provided training materials for all products and worked to efficiently resolve customer support requests.

-Manage and cultivate relationships with 40-45 clients on an ongoing basis-Collaboratively define client objectives and develop strategies to accomplish those objectives-Provide consultation, coaching and resources to professionals and parents-Facilitate introspective dialogue which results in proactive conflict resolution and efficient decision.

-Facilitated seminars across the Denver metro area-Educated over 1500 parents on the impact of conflict in co-parenting relationships and guided them through the post-divorce adjustment process-Collaborated with PAD instructors to update and modify curriculum

Greater Denver Area

-Managed multiple, complex client relationships simultaneously as a part of the legal defense team-Implemented innovative solutions to meet client needs in order to remove barriers and resolve conflict-Escalated client needs to designated attorney when necessary-Provided workshops and presentations for attorneys regarding specific therapeutic treatment.

-Developed project scope, implementation plan and budget impact-Interviewed, on-boarded and monitored new contractors-Developed organizational policies with Executive Director and Deputy Director-Identified strategies to monitor and assess pilot program and measure its impact-Transitioned project oversight to a permanent team member

-Conducted client interviews and maintained contact with clients-Created and maintained a case management database-Organized and tracked files related to case documents-Conducted research to prepare for legal proceedings-Provided clinical observations for advocacy in legal proceedings

-Provided individual and family therapeutic and case management services-Completed case assessments and documentation-Connected families with community agencies and resources-Collaborated with clients and professionals regarding ongoing treatment and after care planning-Taught the weekly parenting enrichment class