Provide access control and user administration for the following applications: SAP, Warehouse Management System (WMS), SAP Netweaver (Portal), Master Data Management (MDM) and Mainframe.Debug security authorization issues. Organize and manage security tasks for on-going projects. Serve as primary triage for incidents and problem management in SAP security domain.Supervise work of, and provide guidance to SAP contract resources.Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.Troubleshoot issues, enhance system when needed and drive resolution for critical issues.Support Compliance partner with Corporate Internal and external audits. Support training efforts related to SOP's and system related training; Support the design and integration of SOP's and support training initiatives.Serve as a member of the Independent Review Board (IRB); responsible for reviewing SDLC documentation for JJHCS regional projects scheduled in Clarity to ensure completeness; ensure projects are planned appropriately in collaboration with business partners and have appropriate stakeholder alignment prior to execution.Provision user access, change management and the implementation of changes to user roles and regular detective controls including generation of user access reviews and support for the user access review process.Serve as security subject matter expert and point of escalation for complex issues with Supply Chain application systems regarding SOX and compliance related issues. Responsible for Quality and Compliance deliverables as it pertains to SAP Security within the North America region. Support all aspects of SAP role design and creation.Responsible for all aspects of systems security monitoring, such as systems and security logs and monitoring emergency access.

Completed three full cycles of SAP Order to Cash implementations.Served as security administrator and SPOC for Medical Device and Diagnostic customers globally for the following applications: SAP ECC (all environments), SAP CRM (all environments), SAP Netweaver Portal, Master Data Management (MDM), Warehouse Management System (WMS), and four Satellite Distribution Centers.Processed over 2,000 system application requests annually.Ensured timely issue identification and resolution for customers internationally.Remediated an average of 50 security-related inquiries daily.Served as SME for Supply Chain Sarbanes Oxley, Segregation of Duties and compliance controls.Ensured adherence to process and system integrity controls and standards by executing monthly and weekly mitigating controls.Performed Supply Chain quarterly SOX Manager Mailer and (SOD) Segregation of Duties Mailer.

Served as User Acceptance Testing (UAT) Lead responsible for planning, management and executionof testing for the Supply Chain organization.Provided security administration for SAP R/3, Warehouse Management System (WMS), Siebel, Coact, Mainframe and CIDS. Performed all Supply Chain Manager Mailer testing. Performed manual Supply Chain bi-annual SOX Manager Mailer. Assisted with development of complaint management escalation process.Executed monthly mitigating controls for Strategic Business Center and the following applications: CIDS and WMS.

Performed Data/Root Analysis and facilitating process improvements.Monitored customer calls.Performed Gap and Trend Analysis; Designing, Printing and Published Quality metrics.Troubleshoot and monitored error reporting.Served as a Process and Subject Matter Expert;Coordinated information and facilitated daily mini meetings; Developed, updated and coordinated all department-training materials.Provided refresher and “on-the-spot” training for associates and Leadership TeamAssisted and partnered with Operating Company Support to ensure the timely communication of product updates/launches, policy/procedural updates or changes and product recalls.Served as a backup for E-Commerce activities including EDI, Content Intelligence, GHX, JNJGateway registrations and the JNJGateway Customer Support mailbox.Provided phone support for hospital/medical customers of Johnson & Johnson Medical Device and Diagnostic Companies.