Stacey C. Email & Phone Number

Core Focus: Lead and manage multiple client engagements focused on establishing and re-engineering business processes across the Start-up and SMBs. Provide strategic, operational, HR, and marketing assistance, and mentor owners and entrepreneurs in creating a growth mindset. Key Contributions:  Specialize in Executive Coaching, Small Business Development, Innovative Sales Process Solutions, and High-performance Coaching.  Provide innovative consulting and skills training to executives to upgrade and align talent on business process improvement. Conducted organization effectiveness review; analysis of mission critical skills by function and performance culture assessment.  Leveraged external presence and relationships to garner new opportunities.

Reston, Virginia, Us

Core Focus: Served as National Account Manager for this education company that provides online and blended education options through general education and career learning programs. Developed strong working relationships with key decision makers in key accounts. Consistently identified and prospected new business opportunities in assigned territories. Key Contributions:  Recognized for achieving 15% growth of sales within one year from the initial award of a direct contract with NYCDOE.  Increased territory revenue by 15% for FY 16/17 over 2 million quotas.  Collaborated with Client Services and Project Manager to achieve 75% retention of new and renewal business Initiated and collaborated in acquiring NYCDOE Direct software contract effective SY 16/17 for $675,000 Updated NYC Purchasing Portal (ShopDoe) with over 50 + item numbers.  Created and Designed New York City Purchasing Catalog Initiated and collaborated in acquiring MTAC for PD Instructional Services for $150,000 Recognized FY15/16 as National Account Manager with the highest created opportunities.  Initiated a major change in the performance culture, reporting, KPIs, and sales tools. Researched and implemented industry-best client retention practices.  Successfully retained and grew the revenue within the assigned accounts through actions such as renewing, upselling, and cross-selling. Served as a trusted advisor to the top leadership on a variety of strategic, marketing, and operational issues.

Herndon, Va, Us

Serve as a strategic consultant to analyze public and non-public k-12 institutions offering K12 curriculum and instructional solutions to C-Level and other decision makers. Responsibilities include mining, hunting, managing and developing new business in a multistate territory via phone, web and face-to-face presentations.

Santa Ana, Ca, Us

Core Focus: Provided day-to-day vision and strategic leadership in managing campus resources and coordination of organizational resources to achieve financial and operational goals. Implemented and managed assessment plans for the campus which reviews the level of academic rigor, administrative processes, and student service with a focus on continuous quality improvement. Managed a high-performing team of 21 employees. Key Contributions:  Provide consultation, guidance, and professional leadership in the advisement of program, initiatives, and strategies.  Aggressively recruited team members to revitalize deteriorating admissions departments.  Achieved 93% of enrollment budget for three fiscal years.  Developed enrollment sales cycle to streamline the present admissions process.  Achieved “Director of the Quarter” for eight out of twelve quarters during my tenure.  Initiated Student Ambassador Program to assist with admissions referral campaign and improve campus student retention.

Phoenix, Az, Us

• Worked extensively with over 60+ undergraduate/graduate programs within the University• Developed team strategies to improve campus student retention goals and successfully achieved the company’s performance goal of 85% • Initiated and designed strategic marketing plans which included telemarketing and referral systems to generate new business • Screened new student applicants to determine student eligibility into online and brick and mortar programs• Trained and developed a team of 10-15 to meet individual and team budgeting requirements• Participated in the preparation of the school calendar for students, ensuring that students are being correctly placed in courses to meet academic goals• Established and implemented team building and motivation activities to maximize service quality and effectiveness• Worked closely with finance and academic departments to streamline entrance into University

St. Louis, Mo, Us

•Provide operations guidance and structure through business analysis, sales/marketing plans and schedules, training and coaching•Increased corporate accounts by 33% generating new monthly revenues of $50,000•Controlled a $2,000,000 budget with a 30% increase in YTD net profit with a 100+ car fleet •Trained and mentored employees who completed the Management Qualifications Interview and obtained a subsequent promotion

Masters, Business/Human Resources

Bachelors, Communication

Master Of Business Administration - Mba