Stacey Pho Email & Phone Number

Philadelphia, Pennsylvania, United States

Ambler, Pennsylvania, United States

- Scheduled and administered individual or group nail appointments, managing the salon's schedule for optimal productivity and customer satisfaction.-Maintained the reception area and organized the salon environment, ensuring a clean and welcoming atmosphere for customers; Responsible for opening and closing the salon, ensuring that all tasks were completed accurately and efficiently.-Processed all cash and credit payments, for all services offered at the nail lounge and salon products available for sale; Ensured accurate and efficient transactions to all clients.-Organized schedules for employees, managing their workloads and ensuring optimal productivity and customer service.

Langhorne, Pennsylvania, United States

-Provided expert consultation for full makeovers and mini makeovers, tailoring each experience to meet the unique needs of each client.-Oversaw and directed the team of artists, providing guidance and support to ensure they were able to achieve their daily sales goals.-Maintained a clean and sanitized studio for each appointment to ensure a safe and enjoyable experience for clients.- Greeted and assisted clients with a focus on delivering exceptional customer service and provided extensive product knowledge to all customers.-Managed incoming phone calls and booking appointments to ensure optimal scheduling and productivity; Directed time zone charts and set hourly and daily goals to ensure business goals were met and the team remained productive and motivated throughout their shifts.