In my world, weaving the fabric of our internal stories isn't just a task—it's a passion. From the vast global stage to the intimate corners where our diverse team members gather, I spin narratives that resonate. My mission? To bridge the spaces between us with words that not only inform but inspire, celebrating our collective journey toward strategic milestones, embracing vibrant company culture, and navigating the seas of change together.In essence, my role is more than a series of tasks—it's a commitment to telling our story, elevating our collective spirit, and knitting a stronger, more connected company culture, one communication at a time.🤝 Open to connecting! Reach out on LinkedIn to connect. 📲
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Internal Communications LeadDiversified. Sep 2022 - Sep 2023Kenilworth, Nj, UsDeveloped and maintained positive relationships with senior leadership, business unit (BU) leaders and team members to drive effective messaging creation, aligning 2,400+ teammates to Company vision and strategic initiatives. Planned, edited, and wrote engaging content for intranet, executive and team emails, twice monthly newsletters, and companywide meetings. Created analytics standards and leveraged data and teammate feedback to inform creation of weekly, teammate-focused content for multi-channel distribution, including recognition, DEI initiatives, and evergreen campaigns. Supported senior leadership with development of executive presentations, talking points, and speeches.• Orchestrated and executed three twice-monthly all-hands meetings involving 2,400 team members featuring company news, HR milestones, teammate recognition, team wins, and more. • Leveraged Microsoft Teams to host virtual events for U.S./Canada, EMEA, and Australia/APAC in a single day to cover high-level global and regional news and recognition. During tenure, all-employee meetings satisfaction increased 32% as measured by post-event surveys. • Increased teammate usage of intranet homepage and department pages 87% by heading design, development, and implementation of new intranet homepage and departmental pages. • Raised readership and content engagement 60% by identifying and leveraging Microsoft Sway and creating intranet pages to more effectively convey monthly change management initiatives and progress. -
Senior Communications ConsultantLumen Technologies Apr 2020 - Mar 2022Monroe, Louisiana , UsCreated and implemented top-down, bottom-up information sharing for BU team of 2,500+ to educate, inform, and inspire team members. Established strong relationships with BU leaders to develop engaging and educational communication campaigns. Collaborated with HR Business Partners to enhance culture initiatives, DEI participation, ongoing people campaigns, and information, boosting teammate morale and providing constant feedback loop. Compiled, analyzed, and presented email, intranet, Yammer, and other key analytics to drive continued enhancements to internal communications strategies, tactics, and processes.• Grew intranet use 33% by leading design of business-facing intranet page as well as new BU homepage layout and main navigation.• Increased teammate experiences 3.4% based on BU engagement survey.• Planned, managed, and executed launch of internal social networking platform Yammer to BU of 2,500+ users.• Effectiveness of platform and launch resulted in rollout plan being leveraged companywide for 66K+ teammates. -
Senior Communications Specialist | SpecialistServicesource Jul 2018 - Apr 2020Facilitated communications to 3,900 teammates at 11 global locations via creation and execution of communications strategy and processes. Partnered with senior leadership to coordinate and execute monthly all-hands meetings and ensured teammates could access pertinent information promptly and seamlessly. Compiled, analyzed and presented analytics to drive enhancements to communications tactics and events. Crafted social media responses and led crisis communication efforts.• Boosted email open and read rates 53% in three months by managing, streamlining, and targeting communications to key audiences. Implemented improved guidelines and processes for global emails, intranet postings, and digital signage messaging.• Also led implementation of a new digital signage company, Four Winds Interactive.• Mentored and trained coworker who was eventually promoted to Communications Specialist role.• Conceptualized, orchestrated, and executed Global Teammate Appreciation Week featuring daily on-site activities across 11 offices and cultures, featuring recognition, community outreach and volunteerism, and teammate awards.• Generated a multitude of kudos from global leaders and teammates; strategy was repeated the following year.• Raised intranet usage 42% in one month by championing build and launch of new intranet homepage and department pages. Created wireframes, guided design, managed content, collaborated with IT, and informed team members of enhancements.
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Communications Specialist | CoordinatorHilton Grand Vacations Feb 2015 - Mar 2018Orlando, Fl, UsSupported strategic development and delivery of internal communications by writing, managing, and distributing multi-channel corporate communications to 8,200 teammates worldwide. Supported oversight of intranet, including visual design, site navigation, and timely development and distribution of engaging content, including for global digital signage. Leveraged analytics to enhance communication strategies and create processes and protocols. Facilitated creation and distribution of crisis communications across various channels.• Advanced organization’s initiative to become a publicly traded company by partnering with departments to inform and educate teammates on separation from Hilton Worldwide.• Effort produced a 12-month strategic communications plan.• Led Corporate Social Responsibility (CSR) intake and tracking as well as global and onsite communications for Team Member Resource Groups, including a monthly global newsletter.• Progressed impact of HR campaigns via creation and launch of new teammate benefits program and messaging, engagement survey, teammate hotline, and recognition program. -
Lifestyle CoordinatorCcmc May 2014 - Feb 2015Scottsdale, Arizona, Us- Wrote multiple monthly feature articles for the city newspaper- Planned, coordinated, and executed highly-attended events- Wrote, submitted, presented, and secured a $5,000 county grant- Managed social media accounts, posting frequently to increase engagement and followers- Created and posted critical town updates and upcoming event information on our external website -
Sales AssociateCharlotte Russe Sep 2009 - Jan 2014San Francisco, California, Us -
Pr AssistantVantage Pr 2014 - 2014San Francisco, Ca, Us -
Public Relations InternMurray Consultants May 2013 - Jul 2013Dublin, IeAssisted in the coordination and execution of various photo calls with clients present. Drafted and distributed press releases for team leader. Created and presented two separate PR campaigns for clients. Effectively communicated with team members on a daily basis. Helped prepare media hampers and successfully distributed media drop at various locations. Conducted and presented research for team leader. Conducted media audit on a daily basis. -
Public Relations InternEdelman Sep 2012 - Dec 2012New York, Ny, UsDrafted and distributed press releases. Created and maintained media coverage reports. Constructed and edited media audits. Created pitch ideas for my supervisor in conjunction with team members. Formulated spreadsheets for multiple client projects. Participated on phone meetings with clients, writing essential notes to record later. -
Public Relations InternLexin Capital May 2012 - Aug 2012Handled logistics and assisted in the execution of mass media exposure events. Wrote copy for radio ads. Created and edited spreadsheets for Heart of Reality charity event (largest reality event in the country). Used Microsoft Word and Excel to coordinate marketing and public relations efforts. Updated media lists and proofread news releases using AP style. Played key role in the coordination and execution of the Celebration Town Center July Fourth event, with crowds of more than 40,000.
Stacey Ricker Education Details
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University Of Central FloridaPublic Relations -
Eastern Florida State CollegePublic Relations
Frequently Asked Questions about Stacey Ricker
What is Stacey Ricker's role at the current company?
Stacey Ricker's current role is Manager | Internal Communications➥ Driving Global Engagement Through Strategic, Multichannel Internal Communications➥ Crafting & Promoting a Unified Strategic Narrative to Enhance Team Cohesion & Value Proposition.
What schools did Stacey Ricker attend?
Stacey Ricker attended University Of Central Florida, Eastern Florida State College.
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