Stacey Ryan Email & Phone Number

Canton, Massachusetts, Us

Canton, Massachusetts, Us

Responsible for operational excellence, safety, and brand compliance for the global franchise system. Leads efforts throughout 15 countries to consistently deliver outstanding technical learning and personal development of 60,000 students in a safe, inclusive, and encouraging environment.

Canton, Massachusetts, Us

Canton, Massachusetts, Us

Canton, Massachusetts, Us

Responsible for managing new operational, marketing, and other initiatives as well as project development and management.-Systematized and developed workflows for all system wide events. -Created new revenue/networking opportunities through the creation of an Artist Partnership Program giving schools direct connection to some top industry musicians. -Increased School of Rock visibility and brand awareness through partnerships such as Hit Like a Girl International contest, assisted Kia in the development of a School of Rock concept car, developed relationships with top industry leaders such as Interscope, Universal, AEG, Live Nation and multiple vendors including D’Angelico, D’Addario, Ernie Ball and Roland. -Properly managed system wide tour leading to an increase of 11% participation, a 12% increase in revenue with a 7% decrease in expense. Increased ticket sales by 35% - Executed a 15% increase in revenue with a 83% decrease in expenses for the annual system wide summer festival at Summerfest in Milwaukee.

Canton, Massachusetts, Us

King Of Prussia, Pa, Us

Manage a team of Franchise Business Consultant Specialists who support schools that are currently in the top and bottom 10% of the chain with focus on advancement of client growth, retention, Quality Assurance, marketing, operations, EBIDTA and overall success. •Staged turnaround for high profile school by assisting in increasing occupancy from 50% to 93% within 8 months.•Piloted new program in 2013 which increased average occupancy in 8 bottom performing schools from 44% to 61% within a 3-6 month period.•Developed and created a team in 2014 with specific focus on improving the bottom 10% of the chain while learning from and documenting best practices from the top 10%.•Work collaboratively with franchisees and all departments within Goddard Systems Inc, specifically Education and Marketing, to help increase performance in schools.•Identify and document new operational programs and support tools driven by data and best practices that are used within Goddard Systems Inc and in schools to help increase operations, customer support, retention, efficiency and identify further training needs. •Plan and implement week-long meetings to provide ongoing training and support for the team.

Oradell, Nj, Us

Coordinate all aspects (P&L, customer service, marketing, etc.) of multiple centers in advancement of student [client] growth and success. Lead, monitor, and motivate directors to meet revenue, profitability, enrollment, and student retention goals. •Coached and mentored a staff of 31 full-time employees with 250+ part-time staff and promoted numerous staff into leadership positions while maintaining a turnover rate of less than 6%.•Staged turnaround for region by restoring growth in revenue (9%) compared to the company average of 1% in first 6 months.•Achieved 20% NOI in 2010 and 19% NOI in 2011, raising bottom-line $1.2M and $1.4M, respectively. 2012 tracking at 25% NOI.•Increased average student retention in the region by 7% and average students per center by 4% while the company experienced negative growth in the same areas of -8% and -4%, respectively.•Developed a new revenue stream by creating and performing training for multisite franchise owners teaching efficient and effective methods of multisite operations management.•Designed and led training series for new and struggling directors that yielded an average 24% revenue increase for all participants.

Oradell, Nj, Us

Led team providing utmost care and service quality. Fostered positive relations with parents during initial and ongoing conferences. Drove business development via local school and business relationships. Served as the model center and conducted multiple trainings for franchise community on best practices. •First and only Director to generate $2M+ revenue in the company’s 35+ year history, a 28% in-crease over prior year’s $1.6M compared to the company average of a 2% decrease. •First company Center Director to be invited to attend and present at franchise conventions in 2009 and every year thereafter.•Coached and mentored a staff of 5 with 3 of the 5 growing into Director roles.•Increased hours of instruction, the primary revenue KPI, from 970 to 1440 in 2 years. •Increased student retention by 40+ hours by redesigning our approach to customer service. •Subject of multiple e-learning modules for advanced and initial trainings companywide.

Oradell, Nj, Us

Oradell, Nj, Us

* Managed a busy Home Health Care office* Developed and managed schedule of 100 clients and 50 aids* Conducted home inspections * Conducted quality checks of services being provided in homes* Met with new families to sign up for our services