Stacey Saltzman Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

Greater Chicago Area

· Orchestrate successful delivery by understanding each client's buying criteria as well as business needs, goals and objectives, and establish internal and external alignment on scope and timeline· Work closely with the product management and development teams to plan the implementation, manage customer engagement, and ensure implementations deliver client outcomes· Develop and maintain a deep understanding of GoHealth’s solutions. Demonstrate a command of this product knowledge and… Show more · Orchestrate successful delivery by understanding each client's buying criteria as well as business needs, goals and objectives, and establish internal and external alignment on scope and timeline· Work closely with the product management and development teams to plan the implementation, manage customer engagement, and ensure implementations deliver client outcomes· Develop and maintain a deep understanding of GoHealth’s solutions. Demonstrate a command of this product knowledge and the various applications of GoHealth’s products to fulfill both technical and business requirements· Build strong and positive relationships with key client stakeholders and be the primary point of client contact during the implementation phase. · Troubleshoot issues during implementation and drive resolution by engaging the necessary GoHealth experts· Proactively engage clients to drive product adoption and optimal product experiences. Inform, educate, and problem solve with clients to help them succeed with our products· Work closely with GoHealth account managers to make our customers succeed with our solutions and identify opportunities to grow those relationships Show less

Greater Chicago Area

• Performed successful implementations across 20+hospitals through onsite clinical and business workflow analysis, documentation & optimization. Coordinated directly with physicians and hospital leadership to customize PatientKeeper products to integrate with client workflows. • Conducted systems planning; system and application configuration and system validation • Trained clients on software applications ensuring full knowledge transfer • Investigated, tracked and resolved… Show more • Performed successful implementations across 20+hospitals through onsite clinical and business workflow analysis, documentation & optimization. Coordinated directly with physicians and hospital leadership to customize PatientKeeper products to integrate with client workflows. • Conducted systems planning; system and application configuration and system validation • Trained clients on software applications ensuring full knowledge transfer • Investigated, tracked and resolved client issues. Managed the client problem and communicate those problems to the PatientKeeper Support and Development team and then ensure it gets resolved • Facilitated and managed product development as needed by clients. Participated in the scoping and approval of new enhancements for a variety of PatientKeeper products.• Manage executive level post-go live expectations and goals to align with implementation structure.• Maintained client relationships after completion of an implementation cycle• Developed an implementation toolkit to be used across the HCA organization (which includes almost 200 hospitals) for the physician documentation application. The toolkit will enable facilities to implement without the assistance of PatientKeeper, which will save time and money on our resources. • Mentored new members of the Implementation team. This included onsite shadowing and weekly calls. • Served as an internal trainer and principal coordinator for new employee product orientation. Show less

Kansas City, Missouri Area

• Consulted in design, build, and troubleshooting throughout entirety of implementations• Trained and consulted health care specialists in utilizing Cerner’s software applications in order to streamline the transition for a paperless infrastructure• Responsible for multi-tasking projects across a variety of clients and timelines• Effectively document and communicate status updates of tasks and project plans to client and Cerner team members• Acted as a liaison between clients… Show more • Consulted in design, build, and troubleshooting throughout entirety of implementations• Trained and consulted health care specialists in utilizing Cerner’s software applications in order to streamline the transition for a paperless infrastructure• Responsible for multi-tasking projects across a variety of clients and timelines• Effectively document and communicate status updates of tasks and project plans to client and Cerner team members• Acted as a liaison between clients and engineering associates to resolve issues and create enhancements• Focused solution support is FirstNet (Emergency Department solution) with knowledge of CareNet (Documentation and Order Management) and Interactive Views• Primary resource for conversion support in command center• Provide support for France Solution Center associates Show less

Kansas City, Missouri Area

• Develop relationships with global clients by designing, building and testing software for implementations • Work with team members to implement solutions on-time and under-budget, managing multiple tasks and projects simultaneously• Primary solution support is FirstNet (Emergency Department solution) • Delivered a range of knowledge transfers to team• Primary resource for conversion support in command center for various United Kingdom implementations

Orlando, Florida Area

IT Marketing TeamWorked in a diverse marketing atmosphere with the Specialty Marketing IT team that created the reservation system used by the telemarketing staff Completed priority task assignments, worked face-to-face with customers to solve issues and reported problem tickets Worked extensively with reports in Oracle

Bachelor Of Science (Bs), Management Information Systems, General

Bs, Management Information Systems