International Practice Manager
Charleston, South Carolina, Us
Blackbaud has 35 years of unparalleled expertise powering social good. Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. Blackbaud serves the entire social good community, which includes nonprofits, foundations, corporations, education institutions, and the individual change agents who support them.As the International Business Unit (IBU) practice manager I was responsible for supporting Enterprise services, product development, and management of localisation of software. Managed CRM practices for UK, Europe, Asia, and Australia.- Responsible for Enterprise CRM product management related to localization for UK, Europe, Asia and Australianmarkets and liaising with product managers. - Member of CRM Product Investment Council and Product Strategy Council representing international offices- Responsible for CRM project estimation, project auditing, and PMO leadership including development of tools and techniques for implementation of international enterprise-level CRM projects.