Stacey Hamilton Email & Phone Number

Boston, Ma, Us

Greater Boston

-Conduct comprehensive bank reconciliations for over 100 operating and subsidiary accounts using NetSuite, ensuring daily and weekly accuracy.-Coordinate the preparation of intercompany journal entries in NetSuite, ensuring compliance with financial regulations.-Post and verify incoming and outgoing payments totaling up to $12 million across vendor and customer accounts.-Perform thorough reviews of bill payment data to identify inconsistencies, reporting and resolving issues with accounts payable and billing/collections.-Collaborate efficiently with Project Accounting teams to enact streamlined processes for quarter and month-end financial reporting to increase closing speed.

Boston, Massachusetts, United States

-Facilitated the withdrawal and deposit of up to $200K in payroll to carpenter union accounts within 24 hours using Miser accounting software.-Evaluated checks over $5K and swiftly allocated incident tickets to fraud management via Oracle CRM to mitigate fraud risks. -Optimized sorting procedures for daily checks, resulting in quicker transmission to Financial Centers using industry best practices.-Processed and digitized 200+ checks each day utilizing FIS Digital Check scanner, guaranteeing seamless integration to Operations.-Processed standard teller transactions for customers including opening/closingcustomer accounts, depositing annuity payments and safe deposit box payments-Provided a high level of customer service to customers who visit the branch in person or on the telephone in a professional and empathetic manner

Greater Boston Area

-Assessed daily EOBs from medical insurance companies for 200+ beneficiaries, implementing necessary adjustments in patient accounts to prevent any coverage disruptions.-Verified over 1,000 electronic and manual payment entries per month, addressing and correcting errors to enhance payment accuracy and expedited month-end closings.-Developed thorough process guides and training materials to expedite the onboarding process, improving departmental workflow.

Cambridge, Ma

-Created and disseminated monthly reconciliation reports, liaising with the Accounting Manager to ensure timely resolution of revenue discrepancies.-Briefed senior development staff (Major Gifts, Planned Giving, Foundations, Stewardship) of incoming high dollar donations and prioritizing giftentry using gift forms for accurate processing in Raiser's Edge.-Partnered with external UBS financial broker to receive and process 20+ incoming stock/mutual fund gifts on a weekly basis.-Managed the gift refund process, including collecting documentation for over 100 check bounces, credit cards, EFT chargebacks, and membershipcheck requests.

Greater Boston Area

-Provided administrative event support by processing daily donations in the Raiser’s Edge database leading up to and following the Schwartz Center’s 20th Annual Dinner with 1700+ guests in attendance-Maintained and strengthened 500+ donor relationships through frequent correspondence including email, phone and bulk mailings of acknowledgement, appreciation and thank you letters

Boston, Ma

-Responded to 50+ high volume emails across the United States and India regarding internal and external technical issues in the Institutional Technology department-Assisted with the production of metrics and special financial reports for several departments such as Institutional Technology, Enterprise Infrastructure and Institutional Compliance- Observed and recorded data on user interactions with multiple websites and software systems, noting user actions, opinions, and emotional responses

Boston, Ma

-Regularly managed updates to constituent database and constant contact mailing lists to ensure all contacts were properly moved through development process and coded appropriately-Greeted and assisted all levels of visitors (students, parents, senior faculty) with applications and registrations-Managed gift acknowledgement process and produced donor letters on a weekly basis