As co-owner and operator of Sprague's Backhoe, I've worn many hats and thrived in a dynamic, multifaceted role that demands versatility, organization, and a commitment to excellence. Here's a glimpse into my responsibilities and achievements:Website: Led the design, development, and ongoing maintenance of our business website, ensuring a user-friendly interface, compelling content, and seamless functionality to enhance online visibility and customer engagement.Customer Relations: Served as the primary point of contact for all customer inquiries, feedback, and concerns, delivering exceptional service and personalized assistance to uphold our reputation for excellence and foster long-term relationships.Scheduling: Managed scheduling operations with precision and efficiency, optimizing resource allocation, coordinating appointments, and balancing workload demands to maximize productivity and customer satisfaction.Permits & Licensing: Facilitated the acquisition of necessary permits for projects, ensuring compliance with regulatory requirements, and meticulously maintained contractor licenses to uphold legal standards and operational integrity.Bookkeeping & Financial Management: Oversaw bookkeeping duties and maintained accurate financial records using QuickBooks, streamlining accounting processes, tracking expenses, and facilitating informed decision-making to support business growth and profitability.Utility Line Locating & Navigation: Demonstrated expertise in utility line locating and navigation, leveraging comprehensive knowledge of driving directions and cardinal directions to efficiently navigate job sites and ensure safety and compliance.Office Organization & Administrative Support: Implemented effective organizational systems and procedures within the office environment, optimizing workflow efficiency, managing documentation, and providing essential administrative support to facilitate smooth operations.

As a Marketing Manager at Alliance Electric Services from 2009 to 2010, my responsibilities included:In-House Social Media Management: Spearheaded social media posting strategies to engage the local community and promote company initiatives.Advertising Projects and Design: Conceptualized and executed advertising campaigns to increase brand visibility and attract new customers. Utilized graphic design skills to create eye-catching advertisements across various platforms.After transitioning to being a stay-at-home mom upon the birth of my first child, I continued to freelance and assist with website and social media tasks as needed. Over the past 14 years, I have maintained:Consistent Branding: Ensured that all online platforms maintain consistent branding and messaging in line with the company's identity and values.Effective Communication Strategies: Developed and implemented effective communication strategies to reach target audiences and achieve marketing objectives.Adaptability and Flexibility: Demonstrated adaptability and flexibility in balancing freelance work with family responsibilities, delivering high-quality results on time and within budget.Through these experiences, I have honed my skills in marketing, design, and communication, ready to bring value to any project or team.

As a Director at Scentsy for 7 years, I:Led Successful Home and Online Parties: Organized and hosted home and online parties, showcasing Scentsy products and driving sales through engaging presentations.Website Design and SEO: Designed and optimized my own website, leveraging successful SEO strategies to increase online visibility and attract customers.Team Management: Managed a team of over 100 independent consultants across the United States, providing guidance, support, and training to help them achieve their sales goals.Achieved Awards for Sales and Recruitment: Received numerous awards for outstanding performance in sales and recruitment, demonstrating a strong ability to drive results and build successful teams.Earned International Trips: Earned several trips abroad through exceptional sales performance, showcasing my dedication and success within the Scentsy organization.Through these experiences, I developed strong leadership, sales, and marketing skills, consistently achieving outstanding results and driving growth within the Scentsy business.

As the Advertising Manager at The Vista, UCO's student newspaper, my responsibilities included:Sales Goal Achievement: Successfully met weekly sales goals by proactively reaching out to businesses to secure advertisements in our weekly newspaper.Client Communication: Established and maintained relationships with clients, effectively communicating advertising opportunities and ensuring their needs were met.Advertising Layout Design: Designed advertising layouts to optimize visual appeal and effectiveness, ensuring that advertisements aligned with client preferences and newspaper guidelines.Administrative Tasks: Handled paperwork and payment information from clients, ensuring accuracy and timeliness in processing advertising contracts and payments.My tenure in this role honed my sales, communication, and design skills, equipping me with the ability to effectively manage advertising campaigns and drive revenue growth.