Stacey Starr Email and Phone Number
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Operations Manager experienced in HR/Recruiting process development, team training/mentoring, recruitment marketing, vendor and contract management, compliance & quality control and ATS/CRM/LMS Administration. I'm skilled at building trusting relationships with internal and external partners, as well as working across matrices with the ability to prioritize the benefit to the entire organization. I have a strong technical acumen with excellent attention to detail, and thrive in an environment that requires heavy multi-tasking where I am pulled in multiple directions and problem solve. I believe in making data driven decisions, investing in efficient & effective solutions, and am always looking for ways to improve process and performance. I'm an achiever by nature, and am driven to not only exceed expectations personally, but as a team and company.
People Solutions Center
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Operations Manager- Hr & RecruitingPeople Solutions Center Jul 2022 - PresentSeattle, Washington, United States -
Human Resources And Recruiting ConsultantPeople Solutions Center Sep 2020 - Jul 2022Seattle, Washington, United States* Partner with business owners and hiring managers to develop talent acquisition strategy for recruitment needs and manage the end to end recruitment process including resume review, phone screening & behavioral interviewing, data integration & candidate debrief, offers, etc.* Partnering with companies to developing & implement recruitment marketing strategy* Learning Management System (LMS) Administration* ATS Implementation -
Regulatory ManagerAegis Living Feb 2019 - Sep 2020Greater Seattle AreaLearning Management System Administrator:- Administrator for Relias LMS, including overall program management and support including design, usage and functionality. - Manage the vendor relationship, contract renewals, and monthly meetings- Monitor and conduct program updates & course mapping whenever there are changes in curricula, maintaining the monthly course archive and creating new courses.- Provide reporting on completion and compliance, recommending strategies to improve- Subject matter expert to organization, creating instructions and guidelines as needed, poc for questions and issue resolution for system supervisors- Developed complete curriculum re-design to match organization's needs and improve compliance- Conduct in person and virtual training sessions for new General ManagersRegulatory Manager:- Provide Regulatory guidance and support to communities- Conduct Quality Control/Compliance audits with a focus on Administrative and Physical Plant regulations. Includes onsite file reviews, inspections, presenting results and providing guidance. - Manage the quality compliance tool using Excel- Developed and manage analytics dashboard in Excel to allow for Quality Control/Compliance data reporting and deep dive analysis into results by community, allowing us to identify trends and critical areas as a company- Manage and track community license renewals- Work with regulatory agencies to obtain approval for trainers, training courses and Administrator approvalLegal Contract Manager (~1.5 years):- Conducted first pass legal language review on community vendor contracts and partnered with General Counsel on final approval of more complex agreements.- Built and managed a contract request database in Sharepoint- Built legal contract templates for temporary staffing agencies to streamline and improve efficiency of the temporary staffing process -
Senior Recruiting Marketing SpecialistProgressive Insurance Mar 2010 - Feb 2017Greater Seattle Area- In charge of recruitment media strategy & execution including product research & selection, contract negotiations, contract management, legal review process, vendor management and performance data analysis- Created data analysis dashboards to track ROI, establishing benchmarking standards to measure cost vs. performance with YOY comparison; directly contributed to reduction in cost per hire- Conducted first pass contract language reviews and negotiated terms with vendors to ensure compliance with company guidelines, and ensure system integration capability; collaborated with corporate attorney to finalize contract approvals- Subject matter expert to recruiting organization regarding sourcing, marketing, source reporting & analysis, including market mapping and presenting ‘what if’ proposals regarding relocation and remote campigns- Trained staff and business partners on products, contracts, performance & market data interpretation- Consulted in developing recruiting organization’s social media strategy- Created, designed and managed Sharepoint teamsites for team- Project Manager for organization-wide diversity recruiting initiative; managed 5 Leaders who lead teams 5-6 eachm(~3.5 years)- Collaborated with corporate communications &marketing team to develop and implement new employment brand campaign including print & digital materials (~2 years)- Managed talent network- wrote and sent monthly branded email campaigns to keep company talent pool over over 100k engaged (~ 2 years)- Project work including: social media, applicant tracking system RFI & implementation, new hire quality, and candidate relationship management (CRM) software tool RFI/RFP- CRM system administrator including managing initial design and custom field identification, training Users, building HTML email templates, day to day point of contact for questions & issues, vendor POC for larger issue resolution and performance review (~3 years) -
Recruiter & Candidate DeveloperProgressive Insurance May 2006 - Mar 2010Greater Atlanta AreaSr. Candidate Developer (Atlanta, GA- remote) Feb 2009 - Mar 2010- Sourced/mined passive talent for Information Technology positions from Admin to Director level - Partner with recruiters to complete needs assessment and build comprehensive sourcing strategies- Managed Information Technology Talent Network, writing monthly email communications to keep pipelined talent engaged- Created social media strategy for IT recruiting team- developed and executed action plan, conducted training for team & HR business partners- Developed training for entire recruiting organization on using LinkedIn for recruiting- Created reports and data analysis of job postings, providing feedback to recruiters on ways to improve performance such as changing market titles, job descriptions, posting placement, etc.- Selected to represent all Candidate Developers on the RFI project for new Candidate Relationship Management (CRM) ToolRecruiter I-II (Mayfield Village, OH & Atlanta, GA) May 2006 – Feb 2009- Managed end to end selection process with focus on information technology and high volume field claims positions - Partnered with hiring managers to complete recruiting needs analysis, developed talent acquisition strategy, guided through interview & selection process- Sourced/mined candidates via applicant tracking system, job boards, search engines, etc.- Conducted resume reviews and behavioral phone interviews- Facilitated data integration sessions, challenging biases - Extended and negotiated job offers and completed verbal turndowns- Data analysis of job postings and funnel data to determine best return on investment- Conducted market research, competitive intelligence analysis and presented reports- Represented company at diversity brunches, student networking sessions, and on-campus fairs - Selected as lead recruiter for new, high growth/volume region of Massachusetts- Project work: more efficient internal recruiting process; Web Developer Internship program -
Hr Service Center Rep/Leave SpecialistProgressive Insurance Feb 2005 - May 2006Cleveland/Akron, Ohio AreaHR Service Center Leave/Disability Specialist (Mayfield Village, OH) Jun 2005 - May 2006- Determined eligibility for all incoming leave requests, based on regulations, medical documentation and company guidelines- Managed end to end continuous and intermittent leave of absence cases (personal, FMLA, short term disability, long term disability), including approval or denial of disability claims based on review of medical documentation and managing payroll transactions in Peoplesoft- Trained new leave specialists on leave of absence principles and case management tool- Selected for project team: improve efficiency of benefits enrollment for employees on leave of absence; improve efficiency of case management tool- involved representing leave team for requirements identification and partnering with IT- Selected as loan out to Recruiting team as a Recruiting Coordinator HR Service Center Representative (Mayfield Village, OH) Feb 2005 – Jun 2005- Educated employees and managers on company HR policies including benefits, payroll and compensation through phone and email inquiries- Provided HR System technical support to employees and managers- Analysis of query data to identify payroll and benefit errors - Processed personnel changes and calculated payroll adjustments in Peoplesoft- Trained new HR service representatives- Promoted to Leave/Disability Specialist -
Claims Adjuster/Claims SupervisorProgressive Insurance Jan 2001 - Feb 2005Cleveland/Akron, Ohio AreaClaims Adjuster (Akron, OH) and Claims Supervisor (Atlanta, GA) Jan 2001 - Feb 2005Supervisor (1 year) (Atlanta, GA):- Supervised a team of 5-6 exempt Claims Adjusters- Managed personnel actions including scheduling, work assignments, coaching summaries, individual development plans, and performance reviews - Provided daily face to face coaching and mentoring of staff, and developmental feedback- Developed and implemented training program for out of state transfer employees- Lead weekly team meetings, and occasional branch meetings- Analysis of performance data, identified gaps, developed action plans to resolve - Consulted with claims legal group/attorneys as needed- Set loss budget reserves and monitored inventoryClaims Adjuster (Akron, OH): - Investigated automobile accidents by securing recorded statements, in-person interviews, vehicle examinations, and accident scene analysis - Provided in person and phone-based customer service to insureds and claimants- Reviewed medical documentation related to bodily injury, completed monetary evaluation and negotiated settlements with claimant parties and attorneys - Wrote physical damage estimates for automobiles & negotiated repair costs with repair shops - Vendor management for repair shops in assigned territory, which including developing relationships with shop managers, managing daily vehicle volume at shop, and monitoring repair cycle of vehicles to maintain shop productivity goals- Defended conclusions of investigations through written response to arbitration board- Trained and mentored other adjusters -
Call Center RepresentativeProgressive Insurance Nov 1999 - Jan 2001
Stacey Starr Skills
Stacey Starr Education Details
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Geology -
St. Vincent - St. Mary High School
Frequently Asked Questions about Stacey Starr
What company does Stacey Starr work for?
Stacey Starr works for People Solutions Center
What is Stacey Starr's role at the current company?
Stacey Starr's current role is Operations Manager (HR & Recruiting) at People Solutions Center, a firm with expertise in helping companies with their greatest asset- their people!.
What is Stacey Starr's email address?
Stacey Starr's email address is ss****@****ive.com
What is Stacey Starr's direct phone number?
Stacey Starr's direct phone number is +177037*****
What schools did Stacey Starr attend?
Stacey Starr attended The University Of Akron, St. Vincent - St. Mary High School.
What skills is Stacey Starr known for?
Stacey Starr has skills like Team Building, Social Media, Contract Management, Peoplesoft, Human Resources, Business Relationship Management, New Hire Orientations, Insurance, Reporting And Analysis, Internet Recruiting, Sourcing, Regulatory Affairs.
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Stacey Mwongozi
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Stacey Starr
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