Regional Marketing Coordinator
Alabama, Illinois, Iowa, Michigan, Missouri And Texas
I managed the sales and marketing initiatives in tandem with overall organization strategies and goals. The organization owns, operates facilities and senior living properties throughout Alabama, Illinois, Iowa, Michigan, Missouri and Texas. The care services include Skilled Nursing, Assisted Living and Memory Care communities for over 1,100 beds.In the financial year 2015, I have successfully increased new admission by 27% year-over-year and new leads by 20%. The success was attributed to my effort in adopting innovative sales techniques, acute business analysis in identifying opportunities, and fostering strong relationships with community with potential referrals. Part of my role was as key liaison with hospital administration to ensure facilities provided are in compliance with the Accountable Care Organizations (ACO) requirements. This has resulted in marked reduction in re-admission rate.I was part of the team in developing new branded product for short-term rehabilitation across 26 Skilled Nursing facilities, and delivered training on Inquiry Referral Management Software for the Skilled Nursing units. I was also involved in the implementation of a pilot program to upgrade the Customer Relationship Management (CRM) software.I was honored to be awarded with the Distinction Award (2013) by International Academy of Visual Arts, and also recipient of Davie Advertising Award (2012) for branded print materials. My experience in the senior care service was recognized when invited as a guest speaker for the Illinois Nursing Home Administrators Association (INHAA) conference in July 2012.