Stacey Viktora Email & Phone Number

Norman, Oklahoma, United States

-Responsible for resolving outstanding medical claims by assisting with moving the claim through the revenue cycle for the following groups: Medicare Advantage plans, Indian Health, prisoner/crime victim’s compensation and PPO/HMO plans.-Process and resolve outstanding claims by communicating with customer service representatives, checking payer websites, medical records submissions, submit requested information from insurance payer, contact patient for additional information needed or any additional action that assists with moving the insurance claim to final payment.-Document accurate information in patient’s account to include all actions taken to provide a full picture of the status of the account/claim.-Access patient’s Electronic Medical Record (EMR) on a as needed basis to review doctor’s orders, confirm insurance information and locate any requested information from the insurance carrier while strictly adhering to HIPAA privacy practices.-Review and interpret Explanation of Benefits (EOB’s) to determine what actions to take with a payer/claim.

Oklahoma City, Oklahoma, United States

Inbound/Receiving department with the following duties:-Training ambassador for new hires to safely and efficiently perform the inbound receiving process.-Conduct audits on employees to ensure accuracy and safety of job duties. -Receive vendor orders by processing in shipments and receive in trailers on the dock. -Problem solve issues with packages by researching multiple databases in order to properly receive in the package. -Received multiple positive feedback reports from management on productivity over 200% the standard rate.

Lexington, Oklahoma, United States

- Responsible for marketing and sales of Plunder Design jewelry. - Generate leads and follow up on prospects.- Advertising and marketing products.- Attain targeted sales goals every month.- Regularly attend vendor events to promote products. - Train new Stylists on our company systems, setting up Facebook groups/pages, sales and marketing techniques and how to execute live videos.

• Administer employee health plans, solve benefit related inquiries and ensure effective utilization of benefit plans through the ADP HR/Benefits Solutions program.• Process and maintain FMLA, workers’ compensation, short/long term disability. • Manage employee benefit programs in compliance with ERISA, COBRA, HIPPA, Section 125, and applicable Federal and/or State employment/benefit laws.• Manage entire benefits open enrollment period.. • Process benefit changes in ADP and ensure accuracy of all benefit plans and rates. • Consult with program managers on recruiting and hiring for government contract positions located at the Federal Aviation Administration (FAA) and Tinker Air Force Base.• Recruit local talent by attending career fairs and promoting the company and all open positions.• Process background checks, interim security clearance requests, prepare new hire paperwork and benefits packages.• Conduct new hire employee orientation and ensure understanding of benefit plans and company policies.

Norman, Ok

Recruiter for inside sales positions:• Managed hiring process from beginning to end• Attended local and company job fairs• Identified and screened potential candidates through phone screens and resume review for interviews with hiring mangers• Partnered closely with hiring managers and VP Inside Sales to understand and meet changing business needs for candidate selectionHuman Resources:• Processed new hire paperwork, benefits and conducted new hire orientation• Served as primary liaison for new hires during training and on-boarding – associate relations, benefits administration, payroll issues, etc.• Ensured company policies were in compliance and handled confidential information

Norman, Ok

Bookkeeper/Office Manager 2008-2010:• Direct support for the President and Vice-President in handling all aspects of billing, invoicing, collections, payroll and employee relations• Managed and approved timesheets• A/R and A/PCustomer Support/Electronic Data Interchange (EDI) Specialist 2010-2012:• Analyzed, tested and implemented trading partners EDI transactions and specifications• Provided technical support and knowledge to trading partners for all EDI transactions• Ensured accuracy and corrected failures in mappings for accurate data exchange• Setup and tested electronic communications

Oklahoma City, Oklahoma Area

• Provided administrative support to the Robert Half Technology and Accountemps division recruiters.• Researched job boards for potential companies to conduct business with.• Served as backup receptionist: answered multi-line phones, greeted customers, prepared and ensured accuracy of candidate’s applications, I-9’s, W-4’s and direct deposit forms.

Bloomington, Il

• Provided general administrative support to members of various project teams at the State Farm Corporate Headquarters.• Prepared and distributed agendas and meeting minutes. • Created and maintained distribution lists for all project teams. • Used Lotus Notes to update and maintain documents within project databases. • Created and updated organizational charts and workflow diagrams in Microsoft Visio.

Oklahoma City, Oklahoma Area

• Responsible for staffing and recruiting functions which included applicant tracking, employment verifications, background investigations, resume screening and updating job postings for administrative contract positions at the FAA (Federal Aviation Administration).• Setup and completed new hire orientation.• Kept management informed on recruiting status and progress.

Tinker Air Force Base, Ok

• Prepared and maintained travel orders for military personnel and scheduled flight reservations for overseas travel. • Briefed provisions of personnel programs such as relocation assignments, personal affairs and training. • Created, maintained and audited personnel records while adhering to strict government guidelines.• Received, distributed and controlled allocations for a base population of 8,000 military personnel.• Skillfully conducted over 260 one-on-one counseling sessions ensuring the smooth transition of more than 700 military personnel and their dependents.• Ensured proper counseling of individuals on personnel programs, procedures and benefits related to relocation and out-processing.