Stacey Wilkoff Friedman Email and Phone Number
Stacey Wilkoff Friedman work email
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Stacey Wilkoff Friedman personal email
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As a dynamic and growth-focused professional, I have extensive experience directing transformative initiatives aimed at elevating quality standards and operational efficiency in healthcare settings. My track record includes defining multifaceted initiatives in line with organizational goals to improve member engagement and enhance stakeholder accountability across various lines of business.Throughout my career, I have consistently demonstrated my ability to devise and implement strategic plans that align with organizational goals and regulatory standards. I am known for my analytical skills in leveraging data analytics to identify areas for improvement and drive performance-enhancement initiatives that yield measurable results.I strive to provide value as a company resource and have consistently achieved recognition and promotional opportunities throughout my career. By providing executive-level support and investing in training and development programs, I ensure that staff are equipped with the necessary skills and knowledge to meet and exceed organizational expectations.A few of my career highlights include: • Developed and implemented strategic initiatives as a Client Executive, maintaining and growing a portfolio exceeding $2M. • Collaborated with clients and internal teams to devise customer strategies compliant with regulatory standards. • Quarterly evaluated the QI Work Plan across all business lines at Molina Healthcare/Evolent Health, analyzing outcomes and collaborating with stakeholders to enhance processes and ratings. • Led strategic initiatives, improving STAR ratings, CAHPS survey scores, HOS survey scores, and HEDIS metrics.https://www.rebellisgroup.com/consultants/stacey-friedman"In the end, quality is not an act, but a habit." - Aristotle.
Doctors Healthcare Plans, Inc.
View- Website:
- doctorshcp.com
- Employees:
- 92
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Senior Director, Quality And Hedis And StarsDoctors Healthcare Plans, Inc.Westerville, Oh, Us
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Senior Director, Quality & Hedis/StarsDoctors Healthcare Plans, Inc. Nov 2024 - Present
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ArtistCreative Color Designs By Stacey Feb 2020 - PresentI have always loved crafts and doing artistic projects. COVID and sheltering-in-place gave me the opportunity to explore other ways to be creative. I had attended a few Wine and Sip type of classes with friends and was pleasantly surprised to discover that I had some talent. Since I could no longer attend in-person classes, I defaulted to YouTube and discovered a plethora of painting techniques. The one that intrigued me the most was acrylic pour painting. I took a few online classes and I was hooked! I started with canvas pouring and quickly moved to other modalities such as glass (vases and candy dishes), ceramic tiles (coasters and trivets), wood letters and shapes, and my most recent obsession, pour paint jewelry. I have created so much art that I am now venturing into Craft/Vendor shows to sell my artwork. Check out my Facebook page for more information and to peruse the pictures. www.facebook.com/creativecolordesignsbystacey
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Senior ConsultantThe Rebellis Group Mar 2024 - Dec 2024Interim Director, Quality & HEDIS/Stars. Doctors HealthCare Plan, Miami, Florida
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Client ExecutiveAdvantmed Jan 2022 - Mar 2024Irvine, California, UsBuilt relationships with clients to leverage HEDIS, Risk Adjustment, and Personal Health Assessment solutions. Orchestrated weekly client meetings to track progress against metrics and address client needs. Provided strategic guidance to exceed client goals.Highlights of accomplishments in this role include: • Acted as a Subject Matter Expert (SME) on HEDIS, Risk Adjustment, and Personal Health Assessment projects. • Collaborated with teams to streamline processes and developed training materials on HEDIS technical specifications. -
Sr. Project ManagerMolina Healthcare/Evolent Health 2019 - 2022Managed Medicaid and DSNP lines of business and analyzed data while adhering to policies for mitigation of member complaints and breakdown of departmental silos. Led a committee dedicated to monitoring and improving STAR ratings and HEDIS metrics, ensuring stakeholder accountability and strategic planning for achievement. Led the NCQA accreditation process, fostering collaboration with stakeholders across the organization to meet deliverable deadlines.Highlights of accomplishments in this role include: • Executed a Member Awards Program for 300K Medicaid members, resulting in a 20% increase in member engagement. • Assessed current projects and programs, offering suggestions to refine internal processes and implement solutions to improve quality metrics across multiple lines of business.
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Director, Quality & HedisMedigold 2017 - 2019Directed a team of 12 professionals within the Quality Department, including 3 Registered Nurses, 1 Manager, and 2 Data Analysts, and provided oversight for a team of 6 Quality Coordinators managed by the Manager. Arranged committee and stakeholder meetings and cooperated with senior leadership to devise strategies and report results. Facilitated collaboration across departments and administered the HEDIS record retrieval and abstraction process for data integrity and process improvements.Highlights of accomplishments in this role include: •Optimized STAR rating from 3.5 to 4 stars within one year, leading to recovery of $20M in quality bonus. •Coordinated with network and risk adjustment departments to integrate Value-Based Quality Agreements, enhancing provider engagement and closing care gaps. -
Senior Clinical Quality ManagerUnitedhealthcare Community Plan Of Ohio Dec 2013 - Apr 2017Us• Project planning & implementation for Medicaid, MyCare Ohio & DSNP Line of Business.• Manages the Quality Improvement Portfolio to; data capture and collection, provider engagement and value-based contracting, member engagement programs, clinical, and customer care touch points.• Collaborate with matrix partners to implement and monitor Quality PIPs and QIPs.• Develop strategies to improve STAR & HEDIS ratings through analysis of large data sets which include; HEDIS, STARS, HOS, CAHPS and MDS.• Develop yearly playbook which outlines specific actions and sets targets to achieve dependent upon Plan goals.• Monitors monthly, quarterly, semi-annual and annual reports against goals to assess program success and alignment and to identify opportunities for improvement and presents data to Senior Leadership.• Collaborate with Quality Director, Medical Director and National partners to develop and implement Provider incentive programs to close gaps in care and increase STAR and HEDIS rates.• Manage Quality Live Outreach Team where the goal is to increase STAR and HEDIS rates by telephonically engaging members to close gaps in care. -
Senior Administrative AssistantUnitedhealthcare Community Plan Of Ohio 2012 - 2013UsOffered valuable support to the VP of Network Strategy and the VP of Marketing, administering 11 staff members in marketing and 5 in the network department. Oversaw calendar management, meeting scheduling, and travel arrangements. Coordinated sponsorships for conferences, seminars, and events.Highlights of accomplishments in this role include: •Controlled onboarding processes for new employees, led special projects, and developed policies and SOPs.
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Office ManagerRevolutions/Spinlife Jul 2010 - Feb 2012Columbus, Ohio, Us• Manage daily operations of office which included 10 remote employees; i.e. maintain office supplies, open mail, plan office gatherings.• Executive Assistant to CEO; i.e. manage calendar, schedule travel, handle personal & confidential tasks.• Prepare for and plan meetings, i.e. agendas, hand-outs, audio visual. • Answer and screen phone calls for 30 person office.• Support Finance Department by invoicing, process customer credits, manage purchase orders using Everest Accounting software.• Support Marketing Department by preparing daily sales and advertising reports. -
Division Special Events DirectorNational Kidney Foundation Mar 2009 - Jul 2010New York, Ny, Us• Identify, solicit and manage event sponsors, participants and supporters.• Supervise planning, budgeting, execution and evaluation of all special events.• Oversee logistical requirements for pre and post events and onsite execution.• Develop proposals and marketing/communication materials for all events.• Site visits, vendor interviews and negotiate vendor contracts.• Supervise the Special Events Manager and college interns. -
Business OwnerI'Ll Do It! Llc Corporate & Personal Concierge Services Nov 2002 - Mar 2009There’s only so much time in a day. We can’t save it—we can only spend it wisely. That’s why we created I’LL DO IT! Corporate & Personal Concierge Services. Our clients include corporations, small businesses, busy parents and new mothers, single professionals and seniors who use our trusted associates to do the things they don’t have time to do—grocery shopping, housekeeping, party planning, pet care, auto care, and so much more! • Perform all functions of running a business, i.e., marketing, customer service, accounting, human resources, sales, development.• Create, develop, plan & implement business plan for concierge service.• Market & develop client base for business.• Executive Assisting to clients which include; personal assisting, personal shopping, party & event planning, business services.• Responsible for all HR duties including; hiring, firing and supervising 6 employees.
Stacey Wilkoff Friedman Skills
Stacey Wilkoff Friedman Education Details
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Ohio UniversitySociology/Psychology
Frequently Asked Questions about Stacey Wilkoff Friedman
What company does Stacey Wilkoff Friedman work for?
Stacey Wilkoff Friedman works for Doctors Healthcare Plans, Inc.
What is Stacey Wilkoff Friedman's role at the current company?
Stacey Wilkoff Friedman's current role is Senior Director, Quality and HEDIS and Stars.
What is Stacey Wilkoff Friedman's email address?
Stacey Wilkoff Friedman's email address is sf****@****lth.com
What schools did Stacey Wilkoff Friedman attend?
Stacey Wilkoff Friedman attended Ohio University.
What skills is Stacey Wilkoff Friedman known for?
Stacey Wilkoff Friedman has skills like Social Media, Leadership, Strategic Planning, Fundraising, Facebook, Event Management, Public Speaking, Team Building, Small Business, Marketing Strategy, Time Management, Healthcare.
Who are Stacey Wilkoff Friedman's colleagues?
Stacey Wilkoff Friedman's colleagues are Jimmy Camero, Yolanda Gonzales, Gabriela Alvarez, Diego Atienza, Juan Zuluaga, Daniela De Jesús Nuñez, Denise Diaz.
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