• Provide personal management, event and project management, communications, and the ongoing development of financial literacy and business acumen in new and established talent • Lead in providing an introduction to the business side of the entertainment industry to middle- and high-school-aged artists and their parents, empowering them to make more educated and profitable business decisions• Instrumental in the start-up and business development of the $2.5M Festivals DC and its flagship project the $1.5M week-long Duke Ellington Jazz Festival (re-branded as the DC Jazz Festival)

• Manages the end-to-end project and SSDLC lifecycles of medium to large projects in the GlobalTechnology Services (GTS) Cybersecurity Portfolio• Manages overall planning, execution, and delivery of projects following GTS project delivery guidelinesand standards to meet technology and business requirements on time and within budget• Ensures project milestones are met according to planned schedules• Manage project progress and risks by setting clear milestones, developing risk mitigation strategies,and documenting issues to ensure timely project completion within budget• Create and implement comprehensive project resource management plans, including defining resourceneeds,allocatingresources, andoptimizingutilization, resulting in 85% improvement in project efficiency• Utilizes key project management tools (MS Project, ServiceNow, PDP Framework, MS Teams)• Build relationships with stakeholders and project teams by providing regular and timely feedback• Build, motivate, and lead effective project teams by instilling a collaborative and continuous processimprovement mindset and leveraging lessons learned

• Established and maintained a repository for third-party subcontractor and licensing agreementswith attention to expiration/renewal periods, agreement flow ups, and flow downs, addendums, andamendments• Communicated with Assurance (SOC, SOC2, SOC+ SOX), Treasury, and Cyber Engagement Leadersand teams regarding process flow, process improvement, technical errors, and user assistance• Reviewed submissions to verify branding, market offering, and industry standards compliance anddetermine the sufficiency and accuracy of the submission• Collected, tracked, and compiled quality metrics and provided guidance, technical advice, UAT testing,and staff training

• Collaborated with 9 Partner/Principal/Directors (PPDs) and virtual cross-functional teams (AMLeDiscovery, forensic accounting) of up to 35• Established client master records and schedules for WBS codes, invoicing, billing and project resourcesimproving turn-around time to less than 24 hours• Enabled real-time communication, coordination, and constructive collaboration between 248 potentialclients and captured project opportunities using client relationship management (CRM) systems, projectmanagement and estimating software, archival storage management, and engagement pursuit tools

• Planed, and executed the week-long music festival and professional development conference• Established scope, budget, timelines, and milestones• Created professional development panels relevant to today’s Jazz artist • Managed the conference and concert logistics• Oversaw talent, community, vendor, and volunteer outreach

• Developed and implemented 16 training lessons for 320 students to improve on-the-job performance, increase student morale and positive outlook on the workplace, coworkers, and supervisors, and control over career paths Topics include: Project Planning, Oral Communication, Time Management, Team Building, Critical Thinking, Influencing and Negotiation• Designed exam preparation classes and facilitated live and web-based courses for the Project Management Professional (PMP®) Certification Exam offered by Project Management Institute (PMI®)• Applied expert knowledge of adult education and training principles, methods, and practices

• Served on the steering committee that conducted planning for the 3-day annual KORUS Festival, attended by >50,000.• Saved $6,000 by negotiating discounted advertising rates • Generated $1,700 in booth exhibitor fees from the American Diabetes Association provided on-site diabetes screenings• Garnered Washington Post Weekend section cover and feature story and photo op with Washington Post reporter making kimchi on-site with Korean Kimchi Masters

• Evaluated and redefined personnel classifications for 807 employees by partnering with HR manager and 12 HR staff members.• Upgraded personnel titles and salaries to reflect current market values• Standardized job levels, titles, and compensation• Reconciled inconsistent data in Ashtron and Ceridian systems

• Led organization of 200 volunteers for onsite sustainability and recycling programs for premiere 10-day festival drawing >1M visitors. Delivered program within budget.• Produced detailed recycling program proposals (e.g. timelines, milestones, responsibilities, venues, suppliers, legal obligations, staffing), including pre-festival volunteer schedules, sustainability training, and supply distribution• Coordinated volunteer/staffing requirements, recruitment, training, and briefings• Managed and coordinated sustainability program promotions via email blasts and social media• Ensured production/sustainability/state quality standards met and programs adhered to legal and OSHA standards• Developed pre/post-event budgets with explanatory narrative

• Created multi-year budgets, timelines, and stakeholder responsibilities for door-to-door canvassingabout presidential and state elections in all 50 states• Identified and implemented process improvement strategies which increased membership to 2.5 millionand saved $750,000 annually on printing, production, postage, and distribution costs• Identified and reduced equipment loss from 30% to less than 10% through the implementation of videoequipment usage training and an equipment tagging program• Guided development of bi-lingual materials resulting in a 25% increase in Spanish-speakingstakeholders• Identified canvassing safety risk plans by developing training solutions for combative canvassingscenarios

• Generated $2M in registration fees over 4 months• Administrated volunteer training, outreach, schedules, and uniform distribution for 38 Chairmen, 2000 volunteers, and 350 professional and amateur players for this newly-formed tournament

• Managed staff of 5, 60 venues, 150 artists, 200 volunteers, and $1.5M program budget• Produced detailed event proposals outlining multi-year cost estimates, and projection reports preparedfor future financial challenges• Planned event flow, priorities, schedules, ticketing, venue/audience management, merchandising,contingencies, etc.• Hired third-party vendors caterers, contractors, equipment, parking, traffic control, security, first aid,media, and hospitality, with adherence to OSHA, EEOC, ADA, and Labor Union standards• Managed post-event completion and evaluation (presenter and volunteer acknowledgment, compliancereports for stakeholders, surveys and data entry/analysis, lessons learned)

• Defined outreach program dedicated to improving life for child victims of abuse and neglect.• Researched, interviewed, and evaluated data from Court systems, attorneys, and service providers for children in cases of abuse and neglect in each of the 50 states and the District of Columbia• Led a team of 2 in the creation of the “Child’s Right to Counsel Report Card” grading system on the treatment of child victims in the court process • 24 states enacted law changes based on report card findings

• Created bids that won Courtesy contracts with the Department of Justice ($4 million), and five-year contracts with the Public Health Service ($15.9 million), and the National Institutes of Health ($80 million).• Developed marketing materials, press releases, and proposals• Performed event planning, management and production

• Led the creation of worldwide marketing campaigns around postal products promoting their involvement with the Tour de France bike race and release of the live-action version of “How the Grinch Stole Christmas”.• Coordinated and managed budgets of $2B worldwide for Tour de France and Holiday Grinch advertising campaigns • Acted as Director’s liaison interacting with the Board of Governors, marketing and advertising departments, and outside advertising agencies • Managed diversity advertising agencies specializing in Hispanic, Asian, African-American, and Children’s markets