Director Of Strategy, Sonic Drive In
CurrentDevelop consumer-led roadmap to achieve 2025 goals including outlining consumer needs, business growth goals and cross-functional work plans. Led strategic planning session with senior leadership to identify focus areas in order to meet short and long-term goals.Lead cross-functional creation of marketing OKRs and annual work plans to support execution and implementation of strategic recommendations. Work with marketing leadership to identify roadblocks and opportunity areas. Identify and track KPIs for each objective and suggest plan modifications as needed.Design qualitative and quantitative research analyses with internal consumer insights and outside research groups to gather and analyze consumer data to serve as a strategic input into overall company initiatives including consumer journey mapping, advertising research and product innovation. Serve as the voice of the consumer to optimize customer experience lifecycle through traditional marketing channels and touchpoints. Manage annual budget of just over $1.8 million to meet needs for consumer, advertising and product testing.