Staci Savas Email & Phone Number

Denver, Colorado, United States

Sugarcube Denver

-Manage four concierge team members-Provide top quality service to all building commercial tenants, residents, guests, employees, and visitors-Assist residents with anything and everything that is legal and ethical (act as personal assistant to all residential tenants)-Make contact/follow-up calls, answer building questions, and tour potential new residents through SugarCube-Bring lease negotiations to Ownership, draft and send out lease documents-Approve monthly billing invoices for accuracy before sending to residents-Ensure residents are paying monthly balances-Work with contractors and vendors to complete all unit turns and upgrades for each vacant apartment (15 upgrades total going into each apartment)-Stay up-to-date on downtown to-dos, apartment market, and overall experience/feel of the area

Denver, Colorado, United States

-Reviewed and chose textbooks for all hospitality courses-Created all lesson-plans and course materials based off of accreditation requirements listed for each hospitality course-Independently taught 9 total hospitality courses in hybrid in-person/online format-Created all syllabi, assignments, course material and grade books in online D2L platform

Skyhouse - Denver

-Acted as first point of contact for all residents, guests, and prospective tenants-Created warm and welcoming atmosphere-Scheduled and posted all social media using Hoot Suite-Planned, programmed, and hosted all on-site and off-site resident events-Scanned and checked in all packages and ensured boxes were handed to the correct persons upon pickup-Maintained upkeep and cleanliness of the lobby, pool deck, and common areas-Scheduled leasing tours

Denver, Colorado

Initiated guest contact and proactively offered assistance. Responded to guest emails and on-site inquiries in regards to local attractions and events. Made travel and transportation arrangements, dining reservations, spa/medical appointments, and obtained event tickets. Arranged in room amenities and services. Provided help to front desk staff in event of staffing shortages or busy check-in/check-out periods. Responded to guest comments and concerns via online outlets such as Trip Advisor, Expedia, Google, etc. using the Revinate program. Sent pre-arrival emails to incoming guests using Salesforce. Ensured overall guest satisfaction.

Chicago, Il

Temporary position. Maintained Portico Partners social media site (Facebook) and utilized marketing skills to gain followers, post on Portico Partners behalf in regards to new and in-progress jobs and positively impact the company's presence within the Chicagoland community. Organized both physical documents and online files to create ease when searching for specific items. Prepared and categorized invoices and payments. Completed office tasks such as copy making, picking out paint colors and samples for new architectural builds, editing documents, and doing odd jobs around the office when asked to do so.

Chicago, Il

Sourced, recruited, interviewed and submitted the best possible candidates for jobs in the IT industry across the Chicago-land area.

Interviewed, hired, trained and managed all interns working for Reba Management. Developed recreation programs at four facilities. Implemented, marketed, and directed activity programs for a variety of age groups. Collaborated with the Guest Relations Coordinator to accommodate individual guest requests and questions.

Created camp activity schedule from the ground up. Paired with community vendors to secure daily off site activities. Hired, trained, and managed interns.

Collaborated with the event planner to ensure all special events requests had been met. Prospected new clientele for future private events. Provided on site support at special events functions. Assisted in scope of events on dinner cruises including seating arrangements, buffet structrue, and all other logistics of cruise. Secured reservations for four cruise vessels.