Staci Thomas Email & Phone Number

Incline Village, Nevada, United States

Sturbridge, Massachusetts

o Managed daily operations of two restaurants within groupo Responsible for special events held on premiseso Scheduling for all front of house staffingo Covered bartending shifts when needso Manage restaurants’ floors to ensure timely and efficient flowo Ensure guest services satisfaction and respond to any issues related to service or qualityo Monthly.

Worcester, Massachusetts

o Responsible for daily operations of restaurant o Scheduling for all front of house staffingo Manage restaurant floor to ensure timely and efficient flowo Ensure guest services satisfaction and respond to any issues related to service or qualityo Open and close restaurant ensuring complete cleanliness and security of property o Reconciliation of shift.

Shrewsbury, MA

o Waitstaff, worked nights in addition to American Cruise Line positiono Ensuring customer satisfaction to assigned customer base and responsible for ensuring that all other waitstaff on shift are performing duties to a high standard

o Placed employment ads, screened and interviewed potential candidates to staff all cruise ship positions across the companyo Traveled to multiple states to conduct on-site job fairs and interviewso Performed new hire orientation activities after selection of employees

o Cocktail / Event Staff and customer service

o Daily operations of restaurant including inventory, financial open/close, hostess, restaurant open and close