Stacie F. Email & Phone Number

Illinois

This is an interim postion for me.

Department Administrator - Reorganized department from 2 person to 1 person resulting in better customer service and paperwork flow - Developed spreadsheet to maintain order and delivery information Increased average delivery fees resulting in bigger profits for the departmentReceive orders for and scheduled pickup or delivery of new vehicles Use CVR (computer vehicle registration) license, title, taxes platesReview vehicle with driver, help move any product from turn-in vehicle Finalize fees and paperwork to pay taxes upon delivery of vehicle Write Service Repair Order for statement - File online or complete draft for payment from fleet companiesScheduled, oversaw Career Connection Student from local school 3x year

Created and ran department - Maintained departmental spreadsheets, PowerPoint presentation - Designed accessory fliers, dealer brochures, and sales literature - Training of all sales personnel in accessoriesScheduled/oversaw Career Connection Student from local school 3x yearCustomer Service and Sales - Liaison between salespeople, customers, service department and vendorsMet with New Car/Truck Customers - Reviewed dealership and factory warranty, and options to protect and accessorize - Ordered/scheduled any installations by in house and outside suppliers - Post delivery follow up with customers via phone and mail Increased overall department performance by 100%Sales staff administrator

Handled parts needs for customers and service techs via counter sales,phone orders and in house requirements Worked with Sales - Found and sold aftermarket accessories - Scheduled installation Developed management reports for monitoring performance of ProShop and accessory sales Inventory control for ProShop and accessories Scheduled, oversaw Career Connection Student from local school 3x year