As an accomplished IT Director and IT Business Consultant, I bring a wealth of experience in driving transformative initiatives. Throughout my journey at Kaiser Permanente since 2015, I have served as an IT Operations Business Consultant, playing a pivotal role in managing a program with an annual budget of $70 million.My expertise extends to being a seasoned Change Enablement Manager, where I have effectively overseen 600-900 yearly changes across 100+ Call Centers spanning 8 regions. In addition, I have taken on the responsibility of being the SharePoint Admin, leading the strategic execution of the migration from SharePoint 2010 to SharePoint in Microsoft 365, resulting in the elimination of yearly costs exceeding $140,000.I take pride in being recognized as a ServiceNow Champion, with a flawless track record in smoothly transitioning departments off legacy systems. My skills also encompass compliance management, as reflected in my impressive 4.99% compliance score, which has played a vital role in establishing best standards processes within my organization.One of my notable achievements was being part of the IT Operations team that successfully executed a three-year data center move, delivering cost savings and resource utilization improvements. With a proven ability to lead and innovate, I am a versatile IT leader who consistently delivers exceptional results.
Listed skills include Management, Program Management, It Strategy, Strategy, and 40 others.