Telecommunications Operator
Current• Answer 9-1-1 and non-emergency phone calls from the public and dispatch appropriate law enforcement, fire or EMS units.• Operate computerized telephone, radio and mapping systems.•Provide emergency medical instructions (EMD) over the phone.• Monitor and dispatch multiple agencies• Maintain contact with caller throughout an emergency and update responding personnel of the changing situation.• Activate civil defense sirens and pagers for emergencies and inclement weather.• Attend special and periodical training programs on a continuing basis.• Maintain a thorough working knowledge of all other public safety communications systems used at the dispatch center and throughout the RRRDC, including:Console Call RepeatersVideo CamerasAlarms and Warning LightsSiren, paging, and radio control back-up equipment• Monitor and direct emergency and non-emergency dispatches utilizing call prioritization, all/incident location identification, and intra-departmental responses following RRRDC’s policies to minimize potential dangers to the community and first responders.CPR, EMD, & NCIC CertifiedAbility to Type 60+ WPM