- Supervise, direct, and lead other office personnel within the department as well as delegate tasks and jobs to maintenance and custodial crews daily.- Provides support to the department including the processing of time sheet’s, sick/vacation forms, purchase orders, and accounts payable.- First point of contact assisting vendors and their accounts with payments, information, direction, and mitigating (if) any issues with Accounts Payable.- Manage and provide computer and data entry support including internet research, development of presentations, and creation and maintenance of Word and Excel documents.- Manage all administrative process of the office including, but not limited to mail, e-mail, and telephone support, making photocopies, transmitting facsimiles, and filing’ process purchase requisitions, check request, expense reports, and other expense authorizations.

• Front line customer service assisting students with payments, information, direction, and any questions concerning student accounts and/or Financial Aid awards• Assist Payroll with monthly processes, i.e. Miscellaneous Payroll, vendor payment• Assist with different projects concerning Student Accounts, Student Scholarships, Accounts Payable, Assistant Director, and Director of Business Services• Directly works with Financial Aid, Admission, Advising, and Registrar in regards to students accounts.• Learned and managed workflows of college employees in order to coordinate and disseminate mail for both college campuses.• Provided front line customer services in person and on phone to route students and employees to correct department for their needs.• Managed all mail equipment and mailings for college.• Ensured compliance with all USPS and federal laws regarding mail handling.

• Facilitated over 2000 hours of training during 140 convenings. Spearheaded 10 courses of instruction (COI) in 48 months as lead Cryptologic Technician (Collection) delivering professional and precise methodology to the fleet. • Served as command administrative assistant for 121 military, civilian, and contractor personnel• Routed and tracked official command administrative correspondence between the local learning site Norfolk and headquarters Pensacola.• Managed the command’s leave program for 109 military personnel via Navy E-Leave program• Updated and maintained staff records via the Navy’s Transition Online Processing system to include, evaluations, awards, 1306’s, page 13’s and various other updates• Prepared administrative correspondence in accordance with the Navy Correspondence Manual• Sent and received routine and technical requests from learning site staff for information required to complete special requests. • Responsible for day-to-day operations of office as well as updating command data bases to include staff recall

• Formulated in-depth research to absorb and identify important factors with vast amounts of information to generate briefs about countries combat, economic and communications systems, to provide combat commanders with critical information for operational planning. • Assisted with rewrite of the security requirements for the Entry Control Point watch station and trained over 200 personnel on the new protocol. • Managed a supply budget of $10K in consumables items with 100% accountability.• Coordinated transportation for 150 VIP’s.